Head of Solutions & Technology

The Head of Solutions & Technology, Japan will lead and scale our customer-facing technical function, owning both the Solutions Consulting team and a Technical Account Manager in Tokyo. This role partners closely with Sales, Customer Success, and Product to drive technical strategy across the full customer lifecycle—from pre-sales solution design to post-sales adoption and expansion. As a senior leader in Japan, you will be responsible for developing technical talent, influencing go-to-market strategy, and ensuring our solutions deliver measurable business impact for customers. This is a highly visible role that blends people leadership, technical expertise, and executive-level stakeholder engagement.

This role is based in our Tokyo office with an office-centric hybrid schedule. The standard in-office days are Monday, Tuesday, and Thursday. Most Asanas have the option to work from home on Wednesdays. Working from home on Fridays depends on the type of work you do and the teams with which you partner. If you're interviewing for this role, your recruiter will share more about the in-office requirements.

What you’ll achieve:

• Lead, mentor, and grow a high-performing Solutions Consulting team and a Technical Account Manager in Japan, setting clear expectations and career development paths
• Own the technical strategy for pre-sales and post-sales engagements, ensuring strong solution design, successful implementations, and long-term customer value
• Partner with Sales leadership to support complex enterprise deals, executive presentations, and technical decision-making
• Act as a trusted technical advisor to strategic customers, translating business needs into scalable and secure solutions
• Collaborate with Product and Engineering to provide market feedback, influence roadmap priorities, and represent Japan customer needs
• Establish best practices, frameworks, and metrics to improve solution quality, efficiency, and customer outcomes

About you:

• 10+ years of experience in solutions consulting, sales engineering, technical consulting, or related customer-facing technical roles, with people management experience
• Proven track record leading and developing technical teams in a SaaS or enterprise software environment
• Strong technical acumen with the ability to understand complex architectures while communicating clearly to both technical and non-technical audiences
• Experience partnering with Sales, Customer Success, and Product at a strategic level
• Comfortable engaging with senior stakeholders and executives, both internally and externally
• Business-level fluency in Japanese and English
• Experience working in or supporting the Japan market is strongly preferred
• Demonstrates curiosity about AI tools and emerging technologies, with a willingness to learn and leverage them to enhance productivity, collaboration, or decision-making

At Asana, we're committed to building teams that include a variety of backgrounds, perspectives, and skills, as this is critical to helping us achieve our mission. If you're interested in this role and don't meet every listed requirement, we still encourage you to apply.

What we’ll offer

Our comprehensive compensation package plays a big part in how we recognize you for the impact you have on our path to achieving our mission. We believe that compensation should be reflective of the value you create relative to the market value of your role. To ensure pay is fair and not impacted by biases, we're committed to looking at market value which is why we check ourselves and conduct a yearly pay equity audit.

In addition to base salary, your compensation package may include additional components such as equity, sales incentive pay (for most sales roles), and benefits. If you're interviewing for this role, speak with your Talent Acquisition Partner to learn more about the total compensation and benefits for this role.

We strive to provide equitable and competitive benefits packages that support our employees worldwide and include:

• Mental health, wellness & fitness benefits
• Career coaching & support
• Inclusive family building benefits
• Long-term savings or retirement plans
• In-office culinary options to cater to your dietary preferences 

These are just some of the benefits we offer, and benefits may vary based on role, country, and local regulations. If you're interviewing for this role, speak with your Talent Acquisition Partner to learn more about the total compensation and benefits for this role.

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