CIO Classified: The secrets to a productive workforce

With technological innovation accelerating faster than ever—and the pandemic entering a new phase—CIOs have never faced more uncertainty and complexity. That’s why we’ve partnered with Caspian Studios to sponsor Season 3 of the CIO Classified podcast.

CIO Classified is a podcast for CIOs, decision-makers, and technology leaders that want to push their business forward and stay on the cutting edge. Each episode features candid conversations with leading CIOs discussing their most pressing challenges and how they solve them.

Listen to the latest episode for insights and actionable strategies that you can bring back to your own organization today.

Episode summary

In this episode, Amplitude’s CISO and VP of IT & Security Olivia Rose and Dialpad’s CTO and Co-founder Brian Peterson discuss:

• Technological innovation and its impact on workplace productivity

• The role trust and transparency play in the employee experience

• How to prioritize security within your team

Episode soundbites

“Asynchronous communication is a big thing. That’s going to be a huge topic. You’re not going to be able to have a meeting with everyone anymore to get your job done. You’re going to have to find ways to send them information, and for them to gather information at all hours of the day. Even people who work in the same timezone are now working way more flexible hours, because people need to take breaks more.” — Brian Peterson, CTO and Co-founder at Dialpad

“Give people a break. Block off time when you’re not supposed to meet. Make sure you take care of yourself. If you work best in the evening, it doesn’t matter to me. If that’s when you do your best work, get it done then. I think what the pandemic has shown us is that we’re all human beings, and we’re not invincible. It’s important to look at the individual and just say—’Look, you’re an adult. You make that choice.” — Olivia Rose, CISO and VP of IT & Security at Amplitude

“You can’t be stubborn about new technology because it actually might really help your business. At the same time, you can’t have one team using this, another team using that, and so on. That is going to cripple your organization. Consistency is key. Pick one thing and make sure everyone uses it.” — Brian Peterson, CTO and Co-founder at Dialpad

“When building business adaptability and resilience, you have to look at the company culture and what will build productivity, a sense of belonging, innovation, and sustainability or else you’re going to be spending hundreds of thousands of dollars without it being put to use.” — Olivia Rose, CISO and VP of IT & Security at Amplitude

Episode guests

Olivia Rose, CISO and VP of IT & Security, Amplitude

Olivia Rose is the Chief Information Security Officer and Vice President of IT & Security at Amplitude, which helps companies build better products through data. At Amplitude, she develops cybersecurity initiatives and builds infrastructure to support engineering and IT teams. Prior to joining Amplitude, Rose was most recently the Chief Information Security Officer at Mailchimp, the Director of Global Executive Risk at Kudelski Security, and the Virtual Chief Information Security Officer at QloudSecure. Rose has worked in security for nearly two decades and is a major advocate for bringing more women into the industry.

Brian Peterson, CTO and Co-founder, Dialpad

Brian Peterson is the Co-founder and Chief Technology Officer at Dialpad. During the past decade at Dialpad, he has overseen development of the company’s award-winning unified communications and contact center technology. As CTO, Peterson is working to evolve Dialpad’s unified communication offerings by driving the development of calling, voice, and text solutions that are truly integrated, future-ready, and prepared to meet the growing demand of a distributed global workforce. Before co-founding Dialpad, Peterson was a Senior Software Engineer at Google, where he helped build the front end of Google Voice.

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