Helping your team align on work, collaborate effectively, and deliver their goals is a big challenge. Work management tools can help you coordinate work across teams, so you can gain clarity amidst the chaos and align stakeholders across your organization.
But with so many options out there, it can be hard to know what to look for in a tool. At the end of this guide, you’ll know exactly what you need from a work management tool to help your team stay in sync, reach deadlines, and hit your goals.
Work management is a systematic approach to managing your team’s workflows—whether that’s a project, an ongoing process, or routine tasks—to provide the clarity your team needs so they can hit their goals faster. With a work management tool, you can ensure everyone has the information they need—across all levels of your organization—so they can accomplish the work that matters most.
You may have heard of—or used—project management software in the past. While project management software can help you effectively manage a single project or ad-hoc initiative, work management takes it to the next level. With a work management tool, your team can create a system and manage processes that have no beginning or end date—while also providing the context to connect those initiatives.
When you know where everything stands, you and your team are most equipped to get your best work done. Nowadays, 60% of an employee’s time is spent on work about work—status meetings, email updates, duplicative work, and manual entry—instead of skilled work.
With work management, you can align your team—whether you’re remote, distributed, or in the office. Not only can you gain clarity on who’s doing what by when, but you also get a bird’s-eye-view of how all of your team's initiatives come together.
Every team can benefit from a work management tool, because every team can benefit from clearer processes, more interconnected work, and less work about work. In particular, a work management tool can help your team:
But not every work management tool is made equal. So if you think your team could benefit from the connection and clarity a work management tool can bring, here are the features to look out for:
The most effective work management tool is one that everyone is using. That way, your team has a central source of truth for where work happens. If you’re looking for a work management tool, make sure you can assign work and gain clarity in the click of a button. Look for a tool with resources, such as a dedicated user guide or videos, to help your team get started.
“Asana was new to us but we were able to move from evaluation to deployment in four weeks, which is a testament to just how intuitive the tool is.”- Jeana Abboud, COO at Social Factor
Your work management tool has to work for everyone. Not only do you need to drill down into individual tasks, provide feedback, and align on details—you also need to be able to see how work ties together, what the progress of the whole project or group of projects is, and how you can drive that work forward. Individual contributors, team managers, and cross-functional stakeholders need a tool that fits their needs.
That means it shouldn’t be a one-size-fits-all approach. Instead, your work management tool should provide different views and features so everyone on your team can access what they need. For example, you want a tool where:
“One of the reasons we chose Asana is that it has boards and list projects. This allows people on the team to work in their preferred project structure.”- Philip Quarterman, a UX Designer at the John Lewis Partnership
Work management software isn’t just built to help you manage projects and tasks. It also helps you and your team build processes and coordinate projects so you can get your most important work done.
But duplicative work gets in the way of that. In fact, the average employee spends 4.5 hours per week doing work that’s already been done. Instead, your work management tool should offer avenues for you to reduce duplicative work. For example, look for a tool that offers:
“By getting requests out of email and using Asana to collaborate more effectively, we’re able to save 60 hours a month and now spend that time on strategy instead of managing all the disparate pieces.”- Walter Gross, Senior Digital Marketing Manager at Sony Music
In order to be effective, your work management tool needs to be more than a project management system. You don’t just need a tool to help you coordinate projects in a vacuum and handle every situation as if it’s ad-hoc.
Instead, to build processes and work cross-functionally, your work management tool should have a clear structure that connects the smallest piece of work up to your organization’s initiatives. For example, in Asana, individual work is done in tasks, which have assignees and due dates. Tasks live in projects, which encompass a larger initiative (like a product launch) or ongoing process (like a blog schedule). Then, you can create Portfolios of projects—for example, to capture all of the work the marketing team is doing, or all of the projects being completed in 2020.
Internal structure isn’t just a nice-to-have in a work management tool. According to the Anatomy of Work Index, when employees have clarity on how their individual work ladders up to their organization’s goals, they’re 2X more likely to feel motivated.
“It’s super helpful to have a high-level view of the milestones on all projects so we can connect the dots.”- Joe Moran, Director of Content Operations at The Michael J. Fox Foundation
The average employee uses 10 different tools per day. The app switching is not only exhausting—it also means information is scattered and difficult to find. Your team shouldn’t have to dig through 10 tools in order to find the information or context they need in order to be successful.
Look for a work management tool that integrates with your favorite business tools, so you can coordinate all of your work in one place.
“If it’s not in Asana it’s not on my radar. Our work has a lot of moving parts and Asana helps ensure nothing falls through the cracks.”- Elissa Hudson, PR lead for the APAC region at HubSpot
Make sure the work management tool you choose has the security measures in place to keep your data private. Check their trust & security page to confirm they back up applicable data properly. Not only should your work management tool protect your privacy—they should give you the tools to control both user and object-level permissions, including the ability to define which third-party applications are accessible to your team.
“Asana drives better project performance by creating a space where our teams can collaborate, communicate, and share information with greater accountability.”- Michael Chidgey, PMO and Program Manager at SiteMinder
There’s a seventh must-have feature to look for in a work management tool: you should be able to try it for yourself.
Take the guesswork out of work so you can keep your team coordinated—wherever you are. Try Asana for free today.
What is work management—and why your team needs it
See how a work management tool helps teams easily connect and collaborate, enabling everyone to achieve more, together—even in an increasingly distributed world.
Work management vs project management: what’s the difference?
Project management is part of a larger system of planning: work management. While project management tools help you coordinate individual projects, work management sets up a system and process for all of your work, from day-to-day tasks to company objectives.