IT TEAMS
Where IT connects work to strategy
Asana solves many use cases and integrates with existing tools—so there’s no extra work for IT. Connect teams and tools, without compromising security.
![[Team] IT (hero)](https://assets.asana.biz/transform/fbc64774-129b-4bef-908b-c0c63b70d64e/WEB-PNG-teams-it-hero-1x1-en_us?io=transform:fill,width:2560&format=webp)
Why Asana?
Asana boosts day-to-day productivity for employees and increases employee satisfaction, according to IDC.¹
82%
higher employee satisfaction
33%
faster completion of digital transformation initiatives
14%
faster execution of business processes
Trusted by over a million teams
Automate IT workflows with ease
Spend less time triaging requests and more time on critical IT work. With Asana, it’s easy to streamline workflows within and across teams—like IT requests, onboarding, and more.
Standardize IT requests
Create a streamlined intake process—so you get all of the information you need when a request is submitted.
Route work to the right person
Set up automations to instantly assign, route, and organize requests as soon as they’re submitted.
Update seamlessly across tools
When a request is complete, automatically notify stakeholders via email, Slack, or another communication tool.
Connect work across tools—without compromising security
Connect work across tools—without compromising security
Asana works with your existing tools. Integrate apps into one system of record so teams can work together seamlessly. With 200+ integrations, connect critical applications with Asana to get more value out of your entire tech stack.
Scale securely
More than 85% of Fortune 100 companies use Asana² . Asana covers essential needs like data security, reliability at scale, and compliance with global, regional, and industry regulations.
![[Team] IT Security (icon)](https://assets.asana.biz/transform/d0ad21fc-c39a-489d-8c91-e0bc0e1f7764/it-security?io=transform:fill,width:2560&format=webp)
Company Size
Enterprise
Industry
Technology
Asana's AI capabilities have the potential to help us realize our vision of becoming an AI-powered workforce, redefining what's possible for the future of work and strengthening our position as the cybersecurity partner of choice.
Meerah Rajavel
CIO at Palo Alto Networks
Recognized as a leader by top analyst firms
A Leader in The Forrester Wave: Collaborative Work Management Tools 2025 Report²
A Leader in the 2024 Gartner Magic Quadrant for Collaborative Work Management³ two years in a row
A Leader in the 2024 Gartner Magic Quadrant for Adaptive Project Management and Reporting⁴
Featured templates
Browse Asana’s pre-built templates, or create your own.
IT insights
Unlock the latest IT research and tips to get the most out of Asana.
Skill up. Move up.
Get certified with the Collaborative Work Management Certification program and help your business reach its goals while you achieve your own.
Frequently asked questions
Can I get started with Asana for free?
How can I get started quickly creating an IT help desk project in Asana?
Is Asana a scalable IT help desk solution?
Can I use Asana to report progress on IT leads?
What third party integrations are available to support our Asana IT help desk?
Transform the way you work with Asana
Start your free trial
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Watch the demo
See how Asana connects companies at scale.
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Learn how Asana helps teams collaborate seamlessly.
1. IDC White Paper, The Business Value of the Asana Platform, Doc. #US50642023, June 2023
Forrester does not endorse any company, product, brand, or service included in its research publications and does not advise any person to select the products or services of any company or brand based on the ratings included in such publications. Information is based on the best available resources. Opinions reflect judgment at the time and are subject to change. For more information, read about Forrester’s objectivity here.
GARTNER is a registered trademark and service mark of Gartner, Inc. and/or its affiliates in the U.S. and internationally, Magic Quadrant is a registered trademark of Gartner, Inc. and/or its affiliates and is used herein with permission. All rights reserved.
Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner’s research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.
4. 2024 Gartner® Magic Quadrant™ for Adaptive Project Management and Reporting (APMR)
GARTNER is a registered trademark and service mark of Gartner, Inc. and/or its affiliates in the U.S. and internationally and is used herein with permission. All rights reserved.
Magic Quadrant is a registered trademark of Gartner, Inc. and/or its affiliates and is used herein with permission. All rights reserved.
Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner’s research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.