HackReactor teaches the world to code #withAsana

HackReactor teaches the world to code #withAsana
  • HackReactor teaches the world to code #withAsana
  • Results seen with Asana
    • Cut operations needs in half
    • Cut recruiting costs to zero
    • 97.3% graduation rate
    • 98.1% job placement rate

Scaling a world class education

HackReactor, a coding bootcamp focused on career acceleration for its students, is known for providing a world-class education to the thousands of students who walk into their schools.

“The big challenge of any service industry is actually ensuring amazing service,” says Hack Reactor CEO Tony Phillips. This is especially true when the team is fragmented—HackReactor runs classes across 6 different campuses across the US.

For Hack Reactor, getting every detail right at each location is their focus. “One of our calling cards is making people feel like meticulous care has been applied to their education; even tiny things like making sure all the information and spelling is correct on name tags come orientation day. This is what sets a great service apart. All these little things that really strong service companies pick up and execute on. It’s in the details.”

Getting information out of brains

When Hack Reactor was just starting out, it was easy for Tony to keep his eye on all the moving pieces—large and small. But as Hack Reactor opened more locations, adding staff and students, scaling this level of meticulous care was a challenge. It was difficult for Tony to feel confident that all the details were taken care of.

“We needed to standardize a lot of different things and debut them across different locations at the same time. We have locations in New York, Austin, LA, San Francisco, and online. Getting the same thing to happen in New York as San Francisco—the same types of events, the same types of feelings, same types of emotions—is not easy.”

As the team built out their process they needed a central place to store information to help them repeat that process across new locations, all while providing the visibility Tony was looking for.

Tony was ready to “get information out of his brain” and into a place where his growing number of employees could act on it. “We take in a lot of information. Our brains are awful at storage but very good at thinking; you really start to want some third party to store your information so you can do something with it.”

When choosing a tool for the job, here’s how Tony thought about selection:

  • As a CEO, how can I be confident that every necessary detail is taken care of?
  • How can we be sure that detailed processes can be standardized in multiple locations without fail?
  • How can we save time executing on repeatable processes?

From mind-meld to modus operandi

Tony rolled out Asana to the whole Hack Reactor team, after using it personally. “The trigger that caused us to debut Asana company-wide was when the ‘mind meld’ stopped working. As soon as that telepathy that you have in a small group of people breaks down, all of a sudden you have a strong sense of insecurity.”

First they took their detailed documentation on key processes—like course development or facilities—and made it available to everyone in the company. By offloading information into Asana, Tony became confident his team had the information they needed to do their jobs well.

It was also important that the tool would allow them to become more efficient as they added schools, so they were excited to make use of Asana’s API.

“There’s a huge differentiator between Asana and other tools, and that’s the very easy API access. Even if Asana isn’t the perfect fit for a workflow, someone like me— relatively mediocre software engineer—can add functionality via the API to build a custom solution that helps a team get more done.”

After using Asana’s template feature to copy projects and process, the HackReactor team added even more custom functionality through the API and created a program they called Show Runner. “We’ve got this giant class template; we wrote a system with the Asana API that automatically copies over all of the tasks needed for a new class and and then automatically assigns those tasks. What we’ve built on the API has allowed us to assign repeatable tasks to all the right people, all the right things at the right times. Every detail is covered.”

Everything goes through Asana

Now, Hack Reactor’s staff of over 200 are using Asana for a host of different workflows. “Our management processes go through Asana. Our performance reviews go through Asana. Our standard operating procedures go through Asana. Our HR policies are in Asana. Our events that we run for staff morale, that’s all through Asana. Everything goes through Asana.”

  • Documentation and templates: “Asana helps us because you can duplicate. We do A LOT of templating in Asana. You have an entire project or you have an entire process and you could just make a copy and just send it to over here and be like, ‘Do it exactly like this.’”
  • Performance reviews: “With Asana, I can see where we’re at and how we’re making progress. Asana helps me calibrate my understanding of who I need to worry about and how often I need to check in on them.”
  • 1:1 Meetings: “Private projects are great for 1:1 meetings with each team member or for discussion items with the executive team.”
  • Facilities management: “We have checklists for our operations and facilities tasks, which we call “Space Ops.” There’s an Asana task to make sure the plants get watered.”
  • Admissions: “All prospective students are a task. We use Asana to track students through their application process to a program.”

“We really can’t live without Asana. Everybody is using Asana, all over the company.” — Tony Phillips, CEO at HackReactor

Using Asana wall-to-wall has been crucial in helping Hack Reactor scale. As Tony puts it, “We’ve cut our operations costs in half because we’re able to execute more efficiently with the processes we’ve set up in Asana.” And as costs go down, the quality class experience—and the post graduation experience— goes up. Graduates from Hack Reactor are hired at a 98% rate.

Read more Asana Success Stories

Explore Asana

Asana is the easiest way for teams to track their projects and tasks, so they can get results.

Marketing Campaign

Marketing Campaign

Product Launch

Product Launch

Company Goals

Company Goals

Mission to the Moon

Mission to the Moon

Organize your work

Set clear tasks and milestones to give your team clarity on what needs to be done.

Organize your work

Help your team hit their deadlines

Let each marketer know exactly what work they’re responsible for with clear assignees and due dates.

Help your team hit their deadlines

Hit your deadline

Map out your campaign plan to visualize how all the pieces fit together, spot potential issues, and keep work on track.

Hit your deadline

Have actionable conversations

Ask questions or give updates with the work that’s being done, so conversations turn into actions.

Have actionable conversations

Attach files to your work

Tie shared docs, design files, and budget spreadsheets together so your team isn’t searching for info.

Attach files to your work

View work at a glance

Look at work on a calendar to keep an eye on timing and rally around important dates

View work at a glance

Track your progress

Keep up to date on project progress and quickly spot when things are off track.

Track your progress

Work on the go

Whether you’re meeting with a vendor, at a conference, or out of office, stay connected with Asana for mobile.

Work on the go

Run successful programs, every time

Asana helps marketing teams plan, manage, track, and launch initiatives that engage their audience.

Run successful programs, every time

Map out each step

Map out critical steps—from development to launch—so everyone has clarity on the roadmap.

Map out each step

Know who’s got the ball

Give clear owners and due dates for each piece of the launch, so you can release on time.

Know who’s got the ball

Launch on time

See how the pieces of your plan fit together so you can make adjustments and keep work on track.

Launch on time

Keep everyone up-to-date

Make sure important updates and conversations don’t get buried in email threads by connecting them to your work.

Keep everyone up-to-date

Store work in one place

Attach files to your project, so everyone knows where to find the correct info.

Store work in one place

Track dates and milestones

Keep an eye on important dates by viewing launch plans on a calendar.

Track dates and milestones

See what’s on track, and what isn’t

See how work is progressing to make sure you’re on track to hit your deadlines and goals.

See what’s on track, and what isn’t

Stay connected, wherever you are

Stay up to date on how your launch is progressing no matter where you are with Asana for mobile.

Stay connected, wherever you are

Ready, set, launch!

Asana helps product teams hit deadlines—so they can launch great products.

Ready, set, launch!

Map out priorities

Create tasks for each goal so everyone has visibility into company-wide objectives.

Map out priorities

Determine the right point person

Assign each goal to the appropriate person, so everyone knows who’s responsible, and who to go to with questions.

Determine the right point person

Make a plan to hit your goals

See how each milestone ladders up to your goals so you can feel confident you’ll hit your targets.

Make a plan to hit your goals

Share info and give updates

Keep stakeholders up to date on the latest info and progress, with updates and comments tied directly to your goals.

Share info and give updates

Attach important files

Integrate Asana with your file sharing tools to keep all your important docs in one place.

Attach important files

Keep an eye on important dates

Look at your initiative deadlines and milestones on a calendar to make sure you’ve nailed the timing.

Keep an eye on important dates

Track company progress

Understand what objectives are on track, and what needs your attention so you can hit your goals.

Track company progress

Stay in the loop

Get updates and weigh in on important decisions wherever you are, with Asana for mobile.

Stay in the loop

Hit your goals

Asana gives your team visibility into your organization’s goals, so everyone stays focused on what matters most.

Hit your goals

Get ready for the mission

Map out each step of your mission, so you don’t forget anything as you shoot for the stars.

Get ready for the mission

Know who’s in charge

Assign clear owners for each task, so your pilot, commander, and flight engineer know what they need to do.

Know who’s in charge

Map out each step

Create a launch plan so you can chart your course from start to finish, share it with your team, and modify it as conditions change.

Map out each step

Make sure all systems are a go

Ask important questions, have conversations, and give status updates to get your crew ready for launch day.

Make sure all systems are a go

Tie it all together

Connect Asana to the other tools you need for your mission, so all your information lives in the same place.

Tie it all together

Keep your eye on the prize

View each milestone on a calendar, so you can track important dates leading up to takeoff.

Keep your eye on the prize

Track your progress

See what’s on track, and what isn’t, so you can be sure you’re ready for launch day.

Track your progress

Work from anywhere

Keep up to date whether you’re in the office or on the moon, just make sure you have internet connection!

Work from anywhere

3, 2, 1… blastoff!

With Asana, your crew can shoot for the moon, and get there. All it takes is one small step…

3, 2, 1… blastoff!