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workflows - request tracking

Put a focus on your partners

Asana helps your team know what your customers need, fulfill requests on time, and boost their satisfaction

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request tracking - plan

Gather all the requests. Prioritize accordingly.

Never lose track of incoming asks. Collect, prioritize, and assign requests to the right team members without missing a beat.

request tracking - execute

Manage your queue. Delight your customers.

Stay organized with the status and progress of your tickets. Notify the right people when the request has been fulfilled.

request tracking - report

Measure speed and satisfaction. Boost loyalty.

Get a visual overview of your team’s progress and help improve quality, efficiency, and satisfaction.

More than 100,000 paying customers across 190 countries use Asana to run their workflows

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By creating templates in Asana that are accessible to everyone, we’re able to promote agile methodologies to the entire organization and give them a structured yet customizable way to implement them.

Marius Knapp

Agile Transformation Team, Viessmann

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Start smart and finish strong


Drive organizational efficiency with workflows


Supercharge your Operations

Hit the ground running with templates designed for your use case, or build a workflow customized to your teams’ specific needs

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  • Quarterly Business Review
  • Facilities Request
  • Customer Needs Tracking
  • Vendor Management
  • Return to Office
  • Meeting Agenda
  • Objectives Planning
  • Onboarding