Workplace Lead

The Workplace team provides support for every employee at Asana, from creating a welcoming experience upon entry to all of our global offices, to designing, building, and maintaining comfortable, inclusive work environments across the globe. We are committed to creating environments in which all Asanas can perform at their best.

As a Workplace Lead, you will lead office operations at our Vancouver office, providing operational support and creating a safe, inclusive, and engaging environment. You will be joining a dedicated team focused on delivering an exceptional employee experience. Together, we foster strong, productive partnerships with local leadership, ensuring the office operates smoothly and efficiently. You will have a direct impact on the office culture, working alongside various teams to coordinate events and maintain open communication regarding facilities and security. 

This role is based in our Vancouver office with an office-centric hybrid schedule. The standard in-office days for this role are Monday-Friday 8am-5pm. The standard in-office days are Monday, Tuesday, and Thursday for most Asanas. Most Asanas have the option to work from home on Wednesdays. Working from home on Fridays depends on the type of work you do and the teams with which you partner. If you're interviewing for this role, your recruiter will share more about the in-office requirements.

What you’ll achieve:

• You will welcome all visitors warmly, ensuring a positive first impression and adherence to our Guest Policy.
• Enhance the employee experience by collaborating with local site leadership to provide exceptional operational and workplace support.
• Oversee daily office operations, including vendor management, deliveries, and maintenance, ensuring efficient service provision.
• Organize and lead office-wide events, working with Internal Events and Employee Engagement teams to foster a vibrant office culture.
• Partner with People and IT teams to facilitate seamless onboarding for new employees and ongoing operational support.
• Maintain open lines of communication with Workplace team members about facilities or security-related issues.
• Negotiate and manage vendor and landlord contracts, focusing on service quality and budget adherence.
• Coordinate with the Culinary team to align daily food service with headcount attendance and program budgets.

About you:

• You have a keen ability to stay organized and prioritize multiple functions and tasks while managing time effectively.
• Demonstrate a friendly and professional demeanor, building relationships with both colleagues and visitors.
• Communicate clearly and effectively, both in writing and verbally, and ask questions proactively when needed.
• Consistently meet commitments and expectations, showcasing punctuality and reliability.
• Quickly adapt to and learn our culture and processes in a dynamic, fast-paced environment.
• Proficient with Google Apps and other calendar/meeting applications.
• 1-3 years of direct customer service experience.
• 2-5 years of experience in office operations. 

At Asana, we're committed to building teams that include a variety of backgrounds, perspectives, and skills, as this is critical to helping us achieve our mission. If you're interested in this role and don't meet every listed requirement, we still encourage you to apply.

What we’ll offer:

Our comprehensive compensation package plays a big part in how we recognize you for the impact you have on our path to achieving our mission. We believe that compensation should be reflective of the value you create relative to the market value of your role. To ensure pay is fair and not impacted by biases, we're committed to looking at market value which is why we check ourselves and conduct a yearly pay equity audit.

For this role, the estimated base salary range is between $70,000-$78,000 CAD. The actual base salary will vary based on various factors, including market and individual qualifications objectively assessed during the interview process. The listed range above is a guideline, and the base salary range for this role may be modified.

In addition to base salary, your compensation package may include additional components such as equity, sales incentive pay (for most sales roles), and benefits. If you're interviewing for this role, speak with your Talent Acquisition Partner to learn more about the total compensation and benefits for this role.

We strive to provide equitable and competitive benefits packages that support our employees worldwide and include:

• Mental health, wellness & fitness benefits
• Career coaching & support
• Inclusive family building benefits
• Long-term savings or retirement plans
• In-office culinary options to cater to your dietary preferences 

These are just some of the benefits we offer, and benefits may vary based on role, country, and local regulations. If you're interviewing for this role, speak with your Talent Acquisition Partner to learn more about the total compensation and benefits for this role.

About us

Asana helps teams orchestrate their work, from small projects to strategic initiatives. Millions of teams around the world rely on Asana to achieve their most important goals, faster. Asana has been named a Top 10 Best Workplace for 5 years in a row, is Fortune's #1 Best Workplace in the Bay Area, and one of Glassdoor’s and Inc.’s Best Places to Work. After spending more than a year physically distanced, Team Asana is safely and mindfully returning to in-person collaboration, incorporating flexibility that adds hybrid elements to our office-centric culture. With 11+ offices all over the world, we are always looking for individuals who care about building technology that drives positive change in the world.

We believe in supporting people to do their best work and thrive. Our goal is to ensure that Asana upholds an environment where all people feel that they are respected and valued, whether they are applying for an open position or working at the company. We provide equal employment opportunities to all applicants without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by law. We also comply with the San Francisco Fair Chance Ordinance and similar laws in other locations.

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