Standardize intake requests to improve cross-team work
Get everything you need to complete work requests. Spend less time hunting down details and more time getting high-impact work done.
A leader in work management
Discover why Asana received the highest possible score in 10 criteria, including execution roadmap, supporting products and services, and more. Read more in the Forrester Wave™: Collaborative Work Management Tools, Q4 2022¹.
Focus on the work that actually matters
Automate inefficient processes with customizable intake forms and workflows. From marketing and sales to IT and operations, reduce busywork so your team has more time for top priority work.
Intake and triage requests at scale
Customize your work request form so you can capture all of the details you need to kick off work. Then, when a request is submitted, use customizable tags to effortlessly organize and report on requests.
Try FormsAutomate manual work with workflows
Save time with custom workflows. Reduce busywork by automatically assigning tasks, updating status, and looping in collaborators. Plus, Asana integrates with 200+ of your favorite tools, so you can connect work across tools—no manual work required.
Get time backManage your requests from one place
Asana integrates with your existing tech stack to help you manage work in one place. Regardless of the tools you use, work with them to build one centralized system of record.
Browse integrationsSpeed up review time
No one wants to be a blocker. Approvals make it easy for stakeholders to understand what you need, then communicate their feedback quickly and effectively.
Get startedTrack progress with a single source of truth
Don’t just receive work requests—track and report on progress once they come in. Get a real-time view of what’s on track, at risk, or blocked—so your team knows exactly what to prioritize.
Simultaneously update information across projects
Cross-functional work is critical, which is why Asana allows you to add the same task to multiple projects. Change a task in one project, then instantly see those changes reflected across all projects in real time.
Visualize the critical path of work to see how it fits together
Work doesn’t happen in a silo. Get a real-time view of all of your work and associated dependencies. If—and when—priorities shift, track it all in one place.
Connect Asana to your existing tools
Asana integrates with 200+ of your favorite tools. Integrate and track work across tools to get your most important work done, every time.
Featured Templates
Check out our easy-to-use templates for popular projects and processes. Then, customize them for your workflows.
Company Size
Enterprise
Industry
Media
Asana supports transparency and responsibility—everything we value in our culture. It helps us move faster, think bigger, and experiment with new ideas.
Alexey Baranov
Head of Development, IT, TheSoul Publishing
Work request tracking features and capabilities
Forms
Standardize how work gets kicked off with Forms. Forms help you reduce the time and effort it takes to manage incoming requests, so your team can spend more time on the work that matters.
Rules
Automate manual work so your team spends less time on busywork and more time on the tasks that matter. Use Rules to automatically assign work, adjust due dates, notify stakeholders, and more.
Multi-homing
Track and manage tasks across multiple projects. When you make changes to a task in one project, instantly see those changes reflected across all projects in real time.
Custom fields
Custom fields are the best way to tag, sort, and filter work. Create unique custom fields for any information you need to track—from priority and status to email or phone number.
Smart Rules
With Smart Rules, automatically trigger actions, handoffs, and updates across your favorite tools, including apps like Gmail, Google Calendar, Outlook, and more.
Custom templates
Custom templates make it easy to duplicate existing workflows or common processes—giving teams confidence that they don’t have to recreate work from scratch or worry about missing any steps.
Approvals
Approvals are a special type of task. Give task owners clear instructions on what actions they should take and whether they approve this work or not.
Dependencies
Mark a task as waiting on another task with dependencies. Teams with collaborative workflows can easily see what tasks they’re waiting on from others, and know when to get started on their portion of work.
Frequently asked questions
Can I try managing work requests in Asana for free?
Why does my team need a work request tool?
How do Asana forms help get work requests completed faster?
Increase business efficiency with Asana
Asana is the leading project management software, according to G2². Try it for yourself today.
1. For more info on The Forrester Wave™: Collaborative Work Management Tools, Q4 2022 report
2. For more info on our G2 review