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The State of AI at Work

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Organizations aren’t fixing broken work, they are automating the chaos. The AI Scalers—those who embrace AI and design their work around it—are redefining work and unlocking real results.

Percentage of knowledge workings using AI at work weekly

36%
2023
52%
2024
70%
2025

As AI adoption accelerates, existing work problems get worse

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Digital exhaustion is climbing and workers are more overwhelmed than ever.

1.

Unmanageable workloads continue to grow despite AI’s promise to reduce the burden.

2.

Knowledge workers are spending more time on busywork instead of the skilled work they were hired to do.

3.

This is a work design problem, not a technology problem
AI just becomes another layer of complexity if it’s applied to broken systems. But a small group of organizations are unlocking real value by reimagining how work happens from the ground up.
50%
Nonscalers
remain trapped in pilot purgatory, bolting AI onto broken workflows without the systematic support needed for transformation.
50%
AI Scalers
don't just use AI, they systematically redesign work around it. They build the infrastructure that turns AI from a helpful tool into an organizational multiplier.

The autonomous future demands more than tools—it demands transformation.

Workers plan to hand off nearly half their work to AI agents within three years.

AI Scalers building systematic foundations have the ultimate advantage: AI agents that actually work.