Zendesk Action Platform Connector + Asana

What is Zendesk Action Platform Connector?

The Asana connector for Zendesk Action Builder helps teams automate work handoffs between Zendesk and Asana by creating and updating projects and tasks directly from support workflows. Look up workspaces and projects, then take action without leaving Zendesk. Reduce manual updates, keep teams aligned, and move work forward faster.

Key capabilities:

• Project management: Create and update Asana projects.
• Task management: Create and update Asana tasks.
• Task actions: Add comments to tasks and add tasks to projects.

Built for Zendesk Action Builder, this connector enables teams to execute Asana actions directly within automated workflows.

How to connect Zendesk Action Platform Connector?

To connect Action Builder to Asana, follow these steps:

1. In Admin Center, click Apps and integrations in the sidebar, then select Actions > Action flows.
2. Create a new action flow or open an existing one to edit it.
3. Open the Step sidebar.
4. Under External actions, click Asana.
5. Click Connect.
6. Follow Asana’s prompts to authenticate and complete the connection.

After Connecting:

Once connected, you’ll see:

1. A connected status indicator
2. The available Asana actions

Learn more and get support

To learn more about using the Zendesk Action Platform Connector + Asana integration, visit Zendesk.

If you have questions, feedback, or need support, visit the Zendesk support page.

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