Keep stakeholders updated on the status of customer issues by adding an Intercom widget to Asana tasks.
Intercom helps teams interact and engage with customers to provide high-quality support.
The Intercom + Asana integration allows teams to keep track of Intercom conversations and their statuses in Asana. Instead of having to check separate tools for the information needed to resolve customer issues, teams can view Intercom conversation details directly in Asana.
For example, support teams who have been tracking customer feedback in Asana can add an Intercom conversation to a task to monitor the state, owner, and request dates at a glance.
Here’s how to attach a Intercom customer support ticket to an Asana task:
Note: This integration is already built into Asana, but you need to sign up for a Intercom account to get started.
To learn more about using the Intercom + Asana integration, visit the Asana Guide
If you have questions, feedback, or need support, contact the Asana Support team
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