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Asana Help

Get how-to help and step-by-step instructions for specific features in Help.

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Asana Community

Ask questions, get answers, and join our large community of Asana experts.

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Asana Academy

Learn how to use Asana through trainings, webinars, and interactive courses hosted by Asana’s Customer Success team.

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Asana Guide

Learn how to onboard your team and use Asana to its full potenital with quick and easy tips.

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Asana Use Cases

Learn how other teams like yours use Asana and how to build out projects specific to your team.

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Asana Developer’s Guide

Learn how to cstomize the Asana experience, leverage your data with the Asana API, and join our developer community

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How do I export, copy, or print a project?

There are many available actions you can take on your projects in Asana, many of which are found in the Project header menu.

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Tasks

Tasks are the basic unit of action in Asana. You can take various actions on a task, all of which can be done from the right pane.

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How do I search for tasks, projects, and conversations?

The search bar can be found in the top bar of Asana. To run a basic search, type the name or title of any object in the search bar. Select Advanced Search to specify more detailed criteria.

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How do I access Profile Settings?

Access your profile settings to adjust your name, photo, email settings, or Hack features.

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How do I add or remove an email from my account?

In Asana, you can have multiple email addresses associated to one account. To do so, go to your Profile Settings and navigate to the From Email tab.

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How do I merge my two accounts together?

If you have two separate accounts, consider merging them together. To do so, go to your Profile Settings and navigate to the To Email tab. Rest assured, the Workspaces and Organizations you belong to will remain separate entities and private from one another after the merge. The only difference is that you’ll be able to access all of your Workspaces and Organizations without having to log out of one account and back into another.

How do I enable or disable Hack features?

Hacks allow you to try out experimental features that may or may not stick around. You can enable or disable any of these Hacks from your Profile Settings.

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Should I use a Workspace or an Organization?

Use a Workspace if working alone or in a small team, or an Organization if you’re in a company and need access to multiple Teams.

How do I create a Team?

Teams are only available in Organizations. If you’re already in an Organization, scroll to the bottom of the sidebar and click Create New Team. If you do not see this option, that means you are in a Workspace rather than an Organization.

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How do I create an Organization?

Organizations are shared spaces you use to collaborate with your colleagues in Asana. If you sign up for Asana with a work (or custom) email address, we will automatically create an Organization based on that email domain (or add you to an existing Organization with that domain if one already exists). If you did not sign up with a custom email address, add one to your account and you can then convert your Workspace into an Organization.

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How do I remove people from my Organization?

Deprovision people from your Organization to remove their access from your company’s projects and tasks. In premium Organizations, only administrators can remove people from the Organization.

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Who is the administrator of my Organization?

In the free version of Asana, all Members have equal control over the Workspace/Organization and there is no administrator role. The administrator role is only available in premium Organizations. If you are in a premium Organization, the identity of your administrator can be found in the Organization’s Settings.

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How do I create Asana tasks via email?

You can create tasks and conversations by sending emails to Asana. In addition to emailing x@mail.asana.com to create tasks in your My Tasks list, you can also send emails to create tasks directly in any Asana project or tag. The From Email tab of your Profile Settings allow you to set which Workspace or Organization your tasks are created in.

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How do I adjust my email notification settings?

You can adjust your email notification settings for any of your Workspaces or Organizations via the To Email tab of your Profile Settings.

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What features are available in the premium & enterprise versions of Asana?

Check out the following page for a full list of features available in Asana’s premium & enterprise versions.

Administrator capabilities

Administrators of premium Organizations can access the Organization Settings to remove people, change authentication requirements, or export data from the Organization

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How do I set up custom fields?

Learn how to create, edit, and manage custom fields in your projects.

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How do I change your plan size, reassign billing owner, or update credit card?

Click your profile photo in the top corner and select your Organizations Settings from the drop-down menu. Navigate to the Billing tab to update billing information.

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Where can I find a list of current integrations?

Asana works with all the tools your team is already using. See our current list of integrations on our Apps page.

How do I submit my own integration?

Did you build an Asana integration? Wed love to check it out! Please submit your integration here—and thanks!

Asana API Documentation

If you need help or additional information to get started, please check out our developer’s guide.

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Ask other developers a question

Join the Asana Community to connect with other Asana developers.

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How do other teams set up their projects?

Join the Asana Community to see workflows built by other Asana users.

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What are some neat Asana tips & tricks?

Check out the following resources written by Asana experts.

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What are some ways to use Asana?

Check out the following examples on different ways to use Asana.

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How do I submit feedback about Asana?

Does Asana make you smile or scratch your head? We’d really love to know your thoughts. If you have any feedback for us, post your thoughts on the Community!

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How do I submit an Asana feature request?

Have an idea that could help us improve Asana? Post your request on the Community!

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How do I find a list of tags in my Workspace/Organization?

Tags list is no longer available in Asana, but you can pull a list of your tags with our API. Try it out by using our API Explorer.

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How do I make subtasks appear on my project calendar?

Subtasks do not inherit the project association of its parent task. A subtask will only appear in a Calendar if the subtask is explicitly added to the project. Once the subtask is added to the project, it will appear in the Calendar View.

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I want to learn

About tasks & projects

About my Profile Settings

Workspaces & Organizations

Asana & email

How to use premium & enterprise features

About API & integrations

How other teams use Asana

How to submit feedback or a feature request

Common questions

Still can’t find an answer?

Help is on the way! We just need to check your account to send you to the right place.

Asana is not functioning correctly

If you are seeing a blank screen, missing buttons, or encountering any other strange app behavior, please try clearing your browsers cache, cookies, or history—or upgrade to the newest version of a supported browser.

Asana is crashing

If Asana crashes and you see a unique error phrase, be sure to note it down and let us know. If possible, please also provide screenshots or steps to reproduce your issue.

How do I request a password reset link?

If you don’t remember your password (or need to change it) click Forgot your password? on the login page, or reset your password here.

I can’t find the password reset link

Check your Spam folder to ensure that the password reset link was not accidentally filtered there. If you still cannot find the link, contact our support team below.

My password reset link is expired

For security reasons, our password reset links expire after a few hours of the initial request. If you’ve exceeded this time limit, try requesting another link here. If you are still having problems, contact our support team below.

My email was removed from my account

You received this email because you were a Member of an Organization and were recently removed from the Organization, which in turn removed the company email address from your account. In free Organizations, all Members have the ability to remove other Members. In premium Organizations, the only the administrator can remove Members. If you feel this was done by mistake, just ask someone still in the Organization to invite you back in.

I already have an account, but I’m stuck on the account creation screen

There are two likely scenarios. (1) You used Google login with an email address that had no Asana account, or (2) you have an account under one email address but were invited into Asana under another email address. If either of these are the case, just go through the account creation process and once you enter Asana, merge your two accounts together to resolve this issue.

I cannot reassign the billing owner

Only the current billing owner can reassign this role to another person. If your billing owner is not available to make this change, please contact our support team below.

I cannot reassign the administrator

Only a current administrator can reassign this role to another person. If your administrator is not available to make this change, please contact our support team below.

I can’t find my past invoices

Locate any Asana invoice email and click the Billing Account Details link near the bottom of the message. This will take you to an external page where you can download any or all of your past invoices.

iOS

If you’re having issues with our mobile app, try uninstalling and reinstalling the app to see if that solves your problem. If you’re still experiencing issues after reinstalling the app, contact our Support Team to troubleshoot further.

Android

If you’re having issues with our mobile app, try uninstalling and reinstalling the app to see if that solves your problem. If you’re still experiencing issues after reinstalling the app, contact our Support Team to troubleshoot further.

Recover a deleted project

The person who deleted the project should have received an email containing the Project ID along with instructions to recover it automatically.

Recover a deleted task

You can recover deleted tasks and from the Deleted Items View found in the sidebar.

Start by adding your new company email address to your account

Add your new email address to your account, then let our support team know what your new email domain is and we can help you associate it to your Organization in Asana.

I’m having trouble with

Asana’s desktop web app

Resetting my password

My account

Billing or premium features

Asana’s mobile app

Restoring a deleted project or task

Updating my organization’s email domain

Still can’t find an answer?

Help is on the way! We just need to check your account to send you to the right place.

Upgrade to Asana Premium or Enterprise

Asana Premium

Get more features and collaborate better with Asana Premium. Upgrading is simple, self-service, and only takes a few minutes.

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Asana Enterprise

Enterprise gives you more control and support. Perfect for Organizations that are larger or want a custom Asana experience.

Talk to Sales

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Ask the Community

Ask questions, get answers, and join our large community of Asana experts.

Explore Asana

Asana is the easiest way for teams to track their projects and tasks, so they can get results.