How do I
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How do other teams use Asana?
Premium and billing
API and integrations
Press, legal, privacy, and security
Feedback and feature requests
I have a different question
How do I search for projects, tasks, or Conversations?
The search bar can be found in the top bar of Asana. To run a basic search, type the name or title of any object in the search bar. Select Advanced Search to specify more detailed criteria.Read more
How do I find a list of tags in my Workspace/Organization?
Tags list is no longer available in Asana, but you can pull a list of your tags with our API. Try it out by using our API Explorer.Read more
How do I change my profile name, photo, email settings, and Hack feature settings?
How do I add another email address to my account?
How do I merge two accounts together?
If you have two separate accounts, consider merging them together. To do so, go to your Profile Settings and navigate to the To Email tab. Rest assured, the Workspaces and Organizations you belong to will remain separate entities and private from one another after the merge. The only difference is that you'll be able to access all of your Workspaces and Organizations without having to log out of one account and back into another.Read more
How do I export, copy, or print a project?
There are many available actions you can take on your projects in Asana, many of which are found in the Project header menu.Read more
How do I create tasks via email?
You can create tasks and conversations by sending emails to Asana. In addition to emailing email@example.com to create tasks in your My Tasks list, you can also send emails to create tasks directly in any Asana project or tag.Read more
How do I make subtasks appear on my project calendar?
Subtasks do not inherit the project association of its parent task. A subtask will only appear in a Calendar if the subtask is explicitly added to the project. Once the subtask is added to the project, it will appear in the Calendar View.Read more
How do I restore a deleted project or task?
For deleted projects, the person who deleted the project should have received an email containing the Project ID along with instructions to recover it automatically. For deleted tasks, you should be able to recover it from the Deleted Tasks View found in the sidebar.Read more
How do I create a new team?
How do I create an Organization?
Organizations are shared spaces you use to collaborate with your colleagues in Asana. If you sign up for Asana with a work (or custom) email address, we will automatically create an Organization based on that email domain (or add you to an existing Organization with that domain if one already exists). If you did not sign up with a custom email address, add one to your account and you can then convert your Workspace into an Organization.Read more
How do I remove people from my Organization?
Deprovision people from your Organization to remove their access from your company’s projects and tasks.Read more
My company changed email domains, how do I update our Organization in Asana?
Who is the administrator of our Workspace/Organization?
In the free version of Asana, all Members have equal control over the Workspace/Organization and there is no administrator role. The administrator role is only available in premium Organizations. If you are in a premium Organization, the identity of your administrator can be found in the Organization's Settings.Read more
Should I be using a Workspace or an Organization?
Use a Workspace if working alone or in a small team, or an Organization if you’re in a company and need access to multiple Teams.Read more
Asana is not functioning properly
Asana’s mobile app is not functioning properly
If you’re having issues with our mobile app, try uninstalling and reinstalling the app to see if that solves your problem. If you’re still experiencing issues after reinstalling the app, contact our Support Team to troubleshoot further.Read more
Asana is crashing
Where are my email notifications?
I am locked out of my account
I already have an account, but I am stuck in the account creation screen.
There are two likely scenarios. (1) You used Google login with an email address that had no Asana account, or (2) you have an account under one email address but were invited into Asana under another email address. If either of these are the case, just go through the account creation process and once you enter Asana, merge your two accounts together to resolve this issue.Read more
Why was my email address removed from my account?
You received this email because you were a Member of an Organization and were recently removed from the Organization, which in turn removed the company email address from your account. In free Organizations, all Members have the ability to remove other Members. In premium Organizations, the only the administrator can remove Members. If you feel this was done by mistake, just ask someone still in the Organization to invite you back in.Read more
How do other teams setup their projects?
What are some ways to use Asana?
Check out the following examples on different ways to use Asana.Read more
What are some neat tips and tricks in Asana?
Check out the following resources written by Asana experts.Read more
I’d like to know more about upgrading to Asana Premium
What features are included in the premium version of Asana?
Check out the following page for a full list of features available only in Asana's premium version.Read more
How do I set up custom fields?
Learn how to create, edit, and manage custom fields in your projects.Read more
Does Asana offer a training program for my team?
Premium Organizations of 50 or more Members get a dedicated Customer Success Manager to answer your questions and help deploy Asana at your company.Read more
Administrators of premium Organizations can access the Organization Settings to remove people, change authentication requirements, or export data from the OrganizationRead more
Change your plan size, reassign billing owner, and update credit card
Click your profile photo in the top corner and select your Organizations Settings from the drop-down menu. Navigate to the Billing tab to update billing information.Read more
Where can I find my previous invoices?
Locate any Asana invoice email and click the Billing Account Details link near the bottom of the message. This will take you to an external page where you can download any or all of your past invoices.
Why am I being charged sales tax on my Asana subscription?
In accordance with sales tax regulations, Asana is legally required to collect state and local tax on subscription fees for customers in certain locations. Whether or not tax is due depends upon the buyers location. The actual tax rate is determined by the applicable state and/or local tax rates and may vary based on your location.
As of May 2016, state and local sales tax will be applied to fees charged to customers with a billing address in the State of New York.
Does Asana offer tax exemptions?
If you are a non-profit or educational institution based in the U.S. and have tax exempt status, please contact our support team and attach a copy of your tax exempt form.
Where can I see how much sales tax I am being charged?
Sales tax applied to your subscription fee will be listed as a separate line item on your invoice.
Do you offer discounts for student groups using Asana?
We are happy to offer free premium Asana accounts for qualifying student groups. Just fill out the form in the link below!Read more
See current Asana apps and integrations
Submit your Asana Integration
Asana API Documentation
If you need help or additional information to get started, please check out Asana's API Documentation.Read more
Ask other Asana developers a question
Why upgrade to Asana Premium?
Asana Premium gives you all the awesomeness of Asana, plus additional permission settings, security features and personalized help from our Customer Success team.Read more
Talk to our Sales team
Contact Asana’s press team
Asana’s Terms of Service
Asana’s Statement on Security
To get in touch with our legal team, please contact us at firstname.lastname@example.org.
Submit your feedback
Does Asana make you smile or scratch your head? We'd really love to know your thoughts. If you have any feedback for us, post your thoughts on the Community!
Submit your Asana feature request
Have an idea that could help us improve Asana? Post your request on the Community!
I want to get the most out of Asana
Check out our FAQ for answers to some of our most common support questions.Read more
What features does Asana offer?
Check out our glossary for an overview of features available in Asana.Read more
If you have questions that weren’t answered by the Guide, let our support team help you out.