Synchronize your Freshdesk tickets and Asana tasks to see updates in both systems.
With Asana Connect, you can create Asana tasks from Freshdesk tickets, or link tickets to existing tasks. Once Asana and Freshdesk are connected, replies and comments made in a Freshdesk ticket will be pushed to Asana, and vice versa.
When you create an Asana task through Asana Connect, you can choose a team, project, assignee, due date, and even fill out custom fields directly from the Freshdesk app. The app can also push ticket status updates to linked Asana tasks via comments.
To learn how to use the Asana Connect integration, click here.
This app integration is built by a third-party developer. Asana does not warrant, endorse, guarantee, or assume responsibility for this integration. Contact the app developer for details and support.