Synchronize your Freshdesk tickets and Asana tasks to see updates in both systems.
Looking for other Freshdesk + Asana solutions? Check out Asana's native Freshdesk integration here: Freshdesk + Asana
With Asana Connect, you can create Asana tasks from Freshdesk tickets, or link tickets to existing tasks. Once Asana and Freshdesk are connected, replies and comments made in a Freshdesk ticket will be pushed to Asana, and vice versa.
When you create an Asana task through Asana Connect, you can choose a team, project, assignee, due date, and even fill out custom fields directly from the Freshdesk app. The app can also push ticket status updates to linked Asana tasks via comments.
To learn how to use the Asana Connect integration, click here.
To learn more about using the Freshdesk Asana integration, visit Swedbyte or email their team at firstname.lastname@example.org
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