AI Teammates: The future of collaborative AI is here

25 september 2025

3 min. läsning

We are entering the era of the agentic enterprise, where AI agents work alongside humans as true partners. These AI agents promise to boost teams' productivity by autonomously taking on real work, like coordinating a marketing campaign, resolving IT tickets, or developing a project plan.

But today's autonomous agents miss the mark. They fail at 70% of work-related tasks, according to a study by Carnegie Mellon University*. That’s because they’re designed for individuals rather than teams, and they're isolated from where the work is actually happening. They don’t have the context of how your organization works, they lack checkpoints to keep humans in the loop, and they’re missing the enterprise controls leaders need to keep data and access in check.

That's why we've reimagined how AI and humans work together.

Introducing AI Teammates: A new approach to collaborative AI

Today we're announcing AI Teammates: a fundamental shift from isolated AI tools to collaborative AI agents that work with your team, understand your business context, and maintain the transparency and control teams need to scale strategic work.

What makes AI Teammates different: trusted collaboration

AI Teammates deliver trusted collaboration through three key capabilities:

Full business context

AI Teammates leverage Asana’s Work Graph data model to provide full business context across all interactions. Unlike isolated AI tools, AI Teammates can collaborate with your entire team and take their feedback to refine their outputs, and in doing so they build team-wide memory. This allows Asana AI Teammates to continuously improve over time and become more capable, capturing institutional knowledge. You can also adjust and edit as needed, creating a dynamic foundation for truly collaborative work.

Built-in transparency and checkpoints

Because AI Teammates work on Asana's core work management platform, full transparency and accountability is built into every AI Teammate interaction. Teams get complete visibility into AI actions and reasoning, and can easily course-correct AI when needed. AI Teammates show their work, explain their reasoning, and take feedback from the entire team to continuously improve their contributions.

Enterprise-grade security controls

AI Teammates follow Asana’s existing enterprise-grade controls for data access and sharing. Teams stay in control over what data AI Teammates can access, and who can create, modify, and collaborate with AI Teammates. This ensures AI Teammates work the way your team wants without ever sacrificing trust.

Collaborative AI in action: real results across functions

AI Teammates are already delivering results and impact across mission-critical functions for Asana customers. They can fit any need across the business. Here are just a few:

Marketing: An AI Teammate can serve as a Campaign Strategist that drafts campaign briefs, tracks deliverables, and reports on ROI. It can also act as a Creative Partner, helping to accelerate creative development by drafting content, brainstorming variations, and reviewing assets against brand guidelines.
IT: An AI Teammate can take on the role of an IT Ticketing Specialist, handling service requests by automatically categorizing and routing tickets. It can also troubleshoot issues, identify patterns and trends in recurring problems, and commit resolutions to memory to keep the knowledge base up to date.
Product and Engineering: AI Teammates can be a Bug Investigator, acting as the first line of defense to interpret bug reports, consolidate duplicates, and assess severity. It can also serve as a Sprint Accelerator, tracking story progress, flagging at-risk items, and summarizing sprint outcomes.
Operations and PMO: An AI Teammate can act as a Launch Navigator that tracks cross-functional launches, monitors dependencies, and flags risks. For leaders, agents can take on the role of an Insights Analyst, condensing detailed project data into concise reports that are tailored for leadership audiences.

Real impact: How Morningstar transformed strategic analysis

When Morningstar's project management team faced the daunting task of analyzing historical data for a complex project, they knew they were looking at weeks of intensive work.

Enter their AI Teammate.

What happened next helped change how the global financial services firm approached this type of work:

"A huge job that would have taken a human a monumental amount of time—about a week or two—the AI Teammate was able to just go through it in hours. Boom,” says Alina Lamy, Senior Project Manager in Morningstar's Retirement Group PMO.

But speed was just the beginning.

The quality and depth of insights delivered exceeded expectations, revealing hidden patterns in their data that informed critical business decisions. For Morningstar's CIO Laura Kohl, this represents something much bigger than task automation:

"Asana AI Teammates helps us to securely unlock the institutional knowledge within our work data, generating data-driven insights that inform critical business decisions. In one use case, it completed weeks of complex research in hours,” Kohl says. “This helps to evolve how our teams operate and supports our ability to deliver results at scale."

The complete AI solution: AI Studio + AI Teammates

AI Teammates works seamlessly with our existing no-code workflow builder AI Studio:

AI Studio handles repeatable, high-volume routine work that follows predictable patterns.
AI Teammates tackle complex, collaborative strategic work that requires reasoning, analysis, and human-like judgment.

Together they free up teams to focus on what matters most: the strategic initiatives and creative problem-solving that drive business outcomes. The result is faster execution and dramatically increased team capacity without sacrificing oversight or control.