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Twilio + Asana

Automatically send custom SMS messages from a Twilio phone number using Rules.

Install Twilio for Asana
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Install Twilio for Asana

What is Twilio?

Twilio is a customer engagement communication platform used by hundreds of thousands of businesses and more than ten million developers worldwide to build unique, personalized experiences for their customers. is a customer engagement communication platform used by hundreds of thousands of businesses and more than ten million developers worldwide to build unique, personalized experiences for their customers.

Why Twilio + Asana?

To help teams build more focus and flow, a Rules integration with Twilio automatically sends a custom SMS message from a Twilio phone number when a task reaches a certain level or urgency.

By connecting Twilio + Asana, teams can reduce manual work and provide a timely response or alert for escalation requests, ensuring customer needs are met without delays.

How to connect Twilio + Asana

Here’s how to set up the integration:

  1. Navigate to the specific Asana Project where you’d like to add a Rules integration
  2. Click “Customize” in the top right corner
  3. Select or scroll down to “+ Add Rule”
  4. Select “Twilio” from the left column
  5. Either select a preset Rule or click “Create custom Rule”
  6. If creating a custom Rule, add a name, and choose a trigger and action to get started

Learn more and get support

To learn more about using the Twilio + Asana integration, visit the Asana Guide.

If you have questions, feedback, or need support, contact the Asana Support Team.

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