These Asana Product-Specific Terms (“Product-Specific Terms”) form part of the Asana Subscriber Terms or other existing customer agreement between Asana and Customer applicable to use of the Asana Service (the “Agreement”) and apply only to the extent Customer uses the applicable feature or product identified below. All capitalized terms not defined in these Product-Specific Terms have the meanings given to them in the Agreement. In the event of any conflict between these Product-Specific Terms and the Agreement, these Product-Specific Terms control.

Asana AI

Pursuant to the terms below, Asana grants Customer a non-exclusive, revocable, non-transferable, limited right to access and use Asana AI in accordance with the Agreement. 

1. Asana AI. As used herein, “Asana AI” means Asana features and functionality of the Service made available to Customer that use artificial intelligence and/or machine learning (“AI/ML”), as further described in the Documentation; “Input” means any prompt, data, text, or other similar content Customer or any End User submits to the Service to be processed by Asana AI; and “Output” means any data, text or similar content generated by Asana AI and returned to Customer or an End User, as applicable, based on Input.

2. Ownership. Customer Data includes Input and Output. As between the parties and to the extent permitted by applicable law, Customer retains all right, title, and interest in Input and Output.  Asana retains all right, title, and interest in Asana AI (including improvements and enhancements to Asana AI, along with new products and features). 

3. AI Limitations; Disclaimer. Asana AI uses AI/ML, which generates predictions based on patterns in data. Customer acknowledges the probabilistic nature of AI/ML, and Customer is responsible for evaluating Asana AI and Output for accuracy and suitability for Customer’s use case(s), including, without limitation, by testing, obtaining any relevant approval(s), and employing appropriate human oversight. Asana makes no warranty regarding the accuracy, completeness, or reliability of the Output and disclaims liability for Customer’s use of Output or any omissions or errors therein. 

4. Obligations. Neither Customer nor its End Users may represent that Output was human-generated. Customer will use Asana AI consistent with any restrictions and obligations applicable to its use of the Service as set forth in the Agreement. Asana uses technology provided by its third-party AI partners in Asana AI; Customer’s use of Asana AI will comply with the applicable third-party AI partner terms and policies available here, which are incorporated herein by reference.

5. Improving Asana AI. Customer’s use of Asana AI does not grant Asana any right or license to use or share Customer Data in a manner that is inconsistent with the Agreement, unless otherwise agreed by Customer. For purposes of clarity, Asana does not use or permit third-party AI partners to use Customer Data to train generative artificial intelligence models used to provide Asana AI.

6. Beta AI Services. Customer may be provided with access to beta, trial, proof of concept, or sandbox versions of Asana AI features (“AI Beta Services”). Customer acknowledges and understands that its use of the AI Beta Services is not required and is at Customer’s own risk. AI Beta Services are made available on an “as is” basis without warranties of any kind, may be discontinued or modified at any time, and may be subject to other terms.