IT leaders are at a crucial moment in time—they’re managing expectations to improve data and security while balancing the frenzy of AI and automation tools. Through surveying IT professionals and interviewing leaders from top global companies, including Google, Slack, Okta, and Asana, The Work Innovation Lab tapped into the challenges IT leaders are facing.
What we found is far beyond a role shift—IT leaders are closing deals, getting involved in the employee experience, and becoming both advocates for and the bearer of burdens that come with AI. They’re stepping out from behind the computer screen and directly into roles supporting their colleagues.
Dive into the full report to learn:
The daily challenges and stressors IT teams are facing, and how top-performing leaders are addressing them
The way IT leaders are future-proofing their organizations
How these roles have shifted, and what’s to come