ServiceNow + Asana

What is ServiceNow?

ServiceNow builds digital workflows that allow employees to work the way they want to, not how software dictates they have to. And customers can get what they need, when they need it.

Why ServiceNow + Asana?

With ServiceNow + Asana powered by Unito, you can automatically dispatch Asana tasks from ServiceNow, populate your ServiceNow requests with Asana task information, or both simultaneously with 2-way sync.

Use cases

1. Collaborate across business and IT teams: Align IT, project managers, product managers, marketers, or stakeholders in Asana on work happening in ServiceNow with real-time updates. Link status, comments, attachments and any changes automatically with 2-way sync.
2. Exchange with external organizations: Share updates and information with clients, customers, freelancers or other external contacts in disparate tools, all from Asana.
3. Parallel data migration: Transfer data directly from ServiceNow to Asana, keeping both apps running in sync for as long as needed for a smooth migration.

What is Unito?

The Unito integration platform lets Asana users turn tasks into items in 50+ other leading apps and tools with live 2-way sync.

As an Asana strategic partner, Unito simplifies your integrations through a no-code flow builder that's fully configurable. So you don't need to write custom code and you can enjoy in-depth flexibility for your IT and Ticketing workflow.

Try Unito for Free

How to connect ServiceNow + Asana

1. Sign up for Unito (with a free trial).
2. Connect Asana and ServiceNow to Unito.
3. Set a 1- or 2-way flow direction. This tells Unito where to automatically create tasks or work items.
4. Add rules if you want to filter some tasks or items from syncing. For example, only sync tasks with certain tags.
5. Link individual fields between tasks and items in a field mapping table. This step also determines the sync direction of real-time updates.
6. (optional) You can choose to add all historical data or only sync newly created tasks or work items.

Need more info? Check out this article on how to connect Asana and ServiceNow or try Unito's general flow creation guide.

Supported Fields in Unito

Unito supports dozens of fields in Asana including Task name, description, comments, assignees, tags, attachments, dates, as well as custom fields to offer a deeper layer of personalization than any other automation or integration solution.

Here's a full list of supported ServiceNow field types in Unito.

Learn more and get support

Find more information in Unito's help center.

If you have questions, feedback, or need support, contact the Unito support team.