A few weeks ago, I gave a keynote on how to approach the search for your first startup at the Start @ a Startup conference in New York City. There are several things I think people should optimize for in joining their first startup: culture, balance, and team size. Since now is a time at which many are making decisions about joining startups (especially at the peak of university recruiting season), I thought Iβd share the key takeaways from the session, as well as the full-length video for those interested.
My first piece of advice is to work for a company thatβs growing quickly in terms of headcount, revenue, or product adoption (and hopefully all three) that will also invest in you as an individual. At a growing company, youβll gain responsibility quickly and observe multiple stages of a startup without needing to switch companies.That alone is not enough to grow quickly, however, and you may learn the wrong lessons altogether if you are just given responsibility without being regularly coached on what to do with it. At Asana, we βinvest in ourselves and each otherβ with frequent review cycles and onboarding programs and by providing coaches to everyone, something often reserved for executives.
That alone is not enough to grow quickly, however, and you may learn the wrong lessons altogether if you are just given responsibility without being regularly coached on what to do with it. At Asana, we βinvest in ourselves and each otherβ with frequent review cycles and onboarding programs and by providing coaches to everyone, something often reserved for executives.
Specifically, these factors define a great work environment:
An apolitical environment: Without bureaucracy and politics, youβll have a voice and your success will be based on merit.
A purposeful, mission-driven company: When the whole team is aligned/moving in a common direction, people are thoughtful about their actions and priorities.
Clarity of plan and responsibility: With clearly defined processes, youβll feel grounded and know when you are empowered to make decisions versus when you need to get direction from someone else.
Strong mentorship: Not only will mentorship accelerate your growth even more, it means your peers will grow quickly, tooβyouβll gain knowledge and have confidence in your team as well.
A culture that emphasizes feedback and reflection: While both of these are essential for learning and growth, they also help the company take risks and learn from mistakes. When you know that mistakes will be identified and corrected, you can be sure that the company is always learning and improvingβand, as a result, so will you.
A commitment to transparency (where appropriate): While transparency isnβt for every company, when transparency exists, people have the information they need to make decisions, and trust is created.
Why does all of this matter? The first company you join will act as a benchmark for your future experiences; in your second job, youβll rely heavily on the experiences/processes from your first, and itβs better if they are positive. Remember, there are better ways to learn than just by making mistakes. At a company like the one outlined above, youβre likely to work with great people and not only be building your network, but also learning from those people and, most likely, enjoying working with them.
Itβs hard to be a poorly run company and scale quickly, but βhyper growthβ companies can overcome many cultural flaws via sheer momentumβthis can lead to a bad learning experience and is likely to make you unhappy with your day-to-day as well.
Choosing your first startup will impact more than just your daily work, career, and skills. It will affect your work/life balance, life outside of work, and health, all of which are central to a sustainable, successful, and happy life.
Unfortunately, many companies have cultures of working 60, 70, or 80 hour weeks, which has been proven to be empirically futileβstudies show diminishing and even negative returns past 40-50 hours worked each week. My advice to you is: donβt adopt that fallacy and choose to work productively for a reasonable number of hours each week. Work hard, live well.
In addition to the hours you work (or donβt work) each week, itβs important to have a life outside of workβto have diverse experiences, socialize outside of your co-workers, become part of other communities, travel the world, have a hobby, and so forth. All of these experiences will broaden your perspective and help you grow personally (and, most likely, professionally, too). Finally, eat healthily and exercise. If you set good habits early on, you will reap the returns throughout your life, and youβll have more energy for both work and play.
Companies have different pros and cons at different stages. Here are some major differences to take into consideration:
As always, whatβs right for you depends on your general risk tolerance and where you are in your life.
This slide paraphrases a lot of nuance, so if youβre intrigued by the content, I highly recommend checking out this part of the video. Also, your mileage may varyβsome small companies act like big companies in various ways and vice versa.
Itβs no secret that the tech industry is an innovative, exciting place to work. We have tremendous leverage and can reach literally billions of people with the things we create. Luckily, many companies are doing great things with that leverage and adding value to the world (which is, albeit, a subjective concept). As youβre choosing your first startup, ask yourself if you believe what a company is doing is good for the world, and donβt settle for anything less than a clear yes on that question.
All of these factors play into choosing a company, but you also need a way to find all of this information out. Here are a few suggestions on how to do that:
Talk to employees there. Come to the interview with prepared questions, and always say yes to offers to talk to more people. Be sure to meet your future team and manager.
Look at the About and Careers pages on their websites. Companies go to a lot of trouble to make these accurately reflect their culture, so itβs a great window into life there.
Watch talks/read posts from the team/leaders. Ask yourself: are these people you want to work with?
Finally, to learn about companies, donβt rely on the press. The vast majority of articles about tech companies are not based on thorough research.
Maximize Your Learning
Independent of which company you decide to join, this is something to always strive for.
Talk to the leaders at the companies you work for and learn about the teams you donβt work on.
Keep talking to your peers at other companies about their work and visit themβthey are learning about an entirely different culture and you likely can learn from one another.
And finally, take advantage of online resources (Quora, YouTube, etc). Here are two phenomenal online courses available online.
Choosing your first startup is no easy feat, but having a good understanding of what youβre looking for, as well as whatβs out there, is the best way to start. If youβre interested in learning more about starting (or growing) your career at Asana, weβd love to hear from you.