Partner Enablement Manager
TokyoApply nowOn the heels of Asana’s exponential channel partnerships’ growth, we are hiring a Partner Enablement Specialist to support our APJ Channel Partnerships team. Channel Partnerships are critical for the company’s growth, and have proven successful as distribution channels, delivery of customer services, and additional revenue streams. This is an exciting opportunity to shape an important part of the business.
You are a strategic and structured thinker who enjoys building new processes, relationships, and experiences, while setting and driving towards long-term goals. You are resourceful and scrappy in order to build new processes and improve existing ones. You are comfortable with and enjoy developing partner relationships and executing cross-functional teamwork. This role specifically will be focused on training and onboarding Solutions Partners, Service Partners and Reseller across APJ to drive our co-sell, Partner Sourced, and Service Partner Programs.
This role is based in our Tokyo office with an office-centric hybrid schedule. The standard in-office days are Monday, Tuesday, and Thursday. Most Asanas have the option to work from home on Wednesdays. Working from home on Fridays depends on the type of work you do and the teams with which you partner. If you're interviewing for this role, your recruiter will share more about the in-office requirements.
What you’ll achieve
- Oversee the onboarding and welcome experience for new strategic partners in the Japan region
- Deliver recurring onboarding, functional, and technical enablement sessions in close collaboration with key internal stakeholders
- Develop and optimize regional partner programming and enablement materials for different critical partner motions including playbooks, content, and education
- Work with Asana partners to develop their own sales and customer success capabilities
- Work closely with APJ partner marketing to create partner-appropriate marketing materials and drive intra-partner engagement through various communications channels, events, and campaigns
- Coordinate, initiate and run end-to-end programmatic sessions for new partners
- Design and facilitate comms and webinars with updates regarding upcoming product launches, new marketing campaigns, and enablement sessions
- Be a trusted and knowledgeable technical and business specialist to key partners
About you
- 4+ years of experience of enterprise software or SaaS account management experience with a consistent track record of success
- Working knowledge of developing project plans and delivering technology driven business transformations
- Excellent communication skills with everyone from internal teams to partners and end-users.
- Passionate about creating best-in-class learning experiences and engaging communities and making life simpler with technology
- Self-motivated, proactive team player. Your bias for action and work effectively in a highly ambiguous, ever-changing environment. A creative thinker who drives new ideas to build and enable the Asana partnership ecosystem
- Driven, process-oriented person. You’re able to effectively balance competing priorities and make decisions that best support the customer, the partner, and Asana.
- Fluency in Japanese and English
- Strong understanding of the Japanese market, and able to travel regionally
At Asana, we're committed to building teams that include a variety of backgrounds, perspectives, and skills, as this is critical to helping us achieve our mission. If you're interested in this role and don't meet every listed requirement, we still encourage you to apply.
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