# AI automation tools for teams > Automate repetitive work with Asana AI automation tools — smart workflows, AI teammates, and rules that handle the busywork so your team can focus. Source: https://asana.com/uses/ai-automation #### Why your team still spends its day on busywork #### Repetitive manual work no one should be doing You copy the details from an intake form into a tracker, then assign the request manually. If each request takes 10 minutes to sort, 48 requests consume an eight-hour workday before anyone starts the actual work. #### Updates and reporting done by hand You spend two hours gathering project updates from chat threads and spreadsheets for a weekly report. By the time you send it, priorities have shifted, leaving stakeholders with an outdated picture. AI automation software takes on this repetitive coordination, and Asana brings it into the projects you already manage. #### Work is stuck waiting on a handoff You submit a finished design for review, but feedback arrives days later, after your project sits idle waiting for someone to notice it. You then rush to make the requested changes as your launch date approaches. #### How AI automation tools work in Asana Keep repetitive coordination moving inside the projects you already manage. Asana combines configured Rules with AI-powered workflows that interpret incoming information and carry out defined tasks. With AI task management, you choose where automation takes action and where a person reviews the result, keeping the work and its context together in one place. Automate routine steps with smart workflows Move incoming work to the right person with AI automation software in Asana. An AI-powered workflow reads a submitted request and identifies its category, then a Rule assigns it to the appropriate owner. When a designer marks an asset ready for review,[workflow automation](/features/workflow-automation) assigns the task to the designated reviewer, making the next step and its owner clear. Hand whole tasks to AI teammates Delegate a defined job to an [AI Teammate](/product/ai/ai-teammates) with access to the relevant project context. For example, ask it to turn intake information into a business requirements document. The AI Teammate prepares the draft within your workflow, where you review the output and provide feedback before it’s passed to the technical team. Build no-code AI workflows with AI Studio Build an onboarding process without writing code. Describe the workflow you want in[AI Studio](/product/ai/ai-studio), then adjust the generated steps visually. Use Asana as your AI automation platform to turn a new-hire request into assigned onboarding tasks, with approval steps wherever you need someone to review the work. Automate updates—built into the work, connected to your stack Prepare project updates faster with Smart status. In your project overview, select “Draft with AI” to create an update from the project’s activity, then review and edit it before posting. Connect Asana with tools such as Slack to notify the right channel when a task finishes. You choose the trigger and action when setting up the Rule. #### Make more time for the work that matters #### Operations and service teams #### Operations and service teams As request volume grows, you spend more of your day sorting incoming work and checking who should handle it next. AI automation tools in Asana help you categorize requests and route them to the right owner through configured workflows, keeping the details attached to each task. That gives you more time to address requests that need your judgment, such as an urgent order with missing information, and improve the processes behind your daily operations. #### Marketing and creative teams #### Marketing and creative teams Each campaign brings another round of document preparation and review coordination, competing with the creative work you need to deliver. AI Teammates use information captured in Asana to draft campaign briefs for your review, while smart workflows route completed assets to the next approver. You keep the campaign moving with fewer manual handoffs and spend more time shaping the message and evaluating the work. #### IT and internal-service teams #### IT and internal-service teams A growing service queue leaves you logging requests and chasing the information you need before you address the underlying issue. With AI automation in Asana, you configure workflows to classify incoming tickets by urgency and send them to the appropriate queue, with human approval at selected steps. You establish a consistent intake process and give specialists a clearer context when they pick up a request. #### Washmen achieves 90% faster claim resolution with an automated AI production loop Washmen, a UAE textile-care service, used Asana AI Teammates to research item values and prepare compensation reports, with a chain of AI agents designed to escalate high-risk items to the right person. Washmen reported a drop in average claim-resolution time from two to three days to six hours and a 40–50% reduction in manual work across operations. AI Studio and AI Teammates has transformed how we collaborate, turning complex workflows into intelligent, automated actions and allowing our teams to focus on delivering an unparalleled experience to our customers. - [Read Washmen’s Story](/case-study/washmen) #### Put your busywork on autopilot Start with one process you repeat every week, such as campaign intake, and build an Asana workflow that routes new requests to the right owner as they arrive. Next week, you could open your project to find requests already assigned and a campaign brief drafted by an AI Teammate ready for your review, giving you more time to resolve blockers and keep the campaign moving. - [Start free trial](/create-account) - [Talk to our team](https://asana.com/sales) #### Frequently asked questions about AI automation tools #### What are AI automation tools? AI automation tools use AI to handle tasks such as categorizing requests and drafting documents. They interpret unstructured information to guide actions beyond predefined “if this, then that” rules. In Asana, you use AI Studio to build these workflows, and AI Teammates take on the drafting. #### What can you automate with AI in Asana? You can use AI Studio to categorize incoming requests and route work to the right owner. AI Teammates handle defined tasks, such as drafting a brief, while Smart status helps prepare project updates for review. #### What’s the difference between AI automation and workflow automation? Workflow automation uses predefined triggers and actions to move work forward, such as assigning a submitted form to a designated reviewer. AI automation interprets the form’s written details to categorize the request or draft a response as part of that process. Asana combines rules-based actions with AI-powered steps through[AI workflow automation](https://asana.com/uses/ai-workflow-automation). #### Are there free AI automation tools? Yes, some AI automation tools offer free tiers with usage limits. You can create a free Asana account, while AI Teammates and AI Studio require a paid plan. Check[Asana pricing](/pricing) for current feature availability. You can also [compare the best AI automation tools](/resources/best-workflow-management-software) to find an option that fits your budget and workflow. #### How does AI automation work in Asana? In AI Studio, you configure workflows that use project data to route work and trigger actions. Assign steps such as document drafting to AI Teammates and set approval requirements for when you need human review. Your workflows run inside Asana, with visibility into AI actions. #### Is Asana an AI automation tool or a project management tool? Both. Asana is a work management platform with built-in AI automation that helps you coordinate projects and automate project tasks, such as routing a campaign request to the right owner. Tasks stay connected to project instructions and deadlines. To automate actions across separate apps, you can connect Asana to tools such as Zapier or Make. #### Is my data secure with Asana AI? Yes. Asana AI follows access permissions that limit the information it can use, and administrators control AI access. Asana does not use, or allow its AI partners to use, customer data to train the generative AI models powering Asana AI. Read our[AI principles](/ai-principles) to learn about our broader approach to responsible AI. #### Does Asana AI connect to the tools my team already uses? Yes. Asana connects with tools you already use, including Slack and Google Drive. What you can automate depends on the connection. For example, set up a Rule to notify a Slack channel when a task finishes. Explore[Asana integrations](/integrations) to see what works with your tools. #### What are AI automation tools? AI automation tools use AI to handle tasks such as categorizing requests and drafting documents. They interpret unstructured information to guide actions beyond predefined “if this, then that” rules. In Asana, you use AI Studio to build these workflows, and AI Teammates take on the drafting. #### What can you automate with AI in Asana? You can use AI Studio to categorize incoming requests and route work to the right owner. AI Teammates handle defined tasks, such as drafting a brief, while Smart status helps prepare project updates for review. #### What’s the difference between AI automation and workflow automation? Workflow automation uses predefined triggers and actions to move work forward, such as assigning a submitted form to a designated reviewer. AI automation interprets the form’s written details to categorize the request or draft a response as part of that process. Asana combines rules-based actions with AI-powered steps through[AI workflow automation](https://asana.com/uses/ai-workflow-automation). #### Are there free AI automation tools? Yes, some AI automation tools offer free tiers with usage limits. You can create a free Asana account, while AI Teammates and AI Studio require a paid plan. Check[Asana pricing](/pricing) for current feature availability. You can also [compare the best AI automation tools](/resources/best-workflow-management-software) to find an option that fits your budget and workflow. #### How does AI automation work in Asana? In AI Studio, you configure workflows that use project data to route work and trigger actions. Assign steps such as document drafting to AI Teammates and set approval requirements for when you need human review. Your workflows run inside Asana, with visibility into AI actions. #### Is Asana an AI automation tool or a project management tool? Both. Asana is a work management platform with built-in AI automation that helps you coordinate projects and automate project tasks, such as routing a campaign request to the right owner. Tasks stay connected to project instructions and deadlines. To automate actions across separate apps, you can connect Asana to tools such as Zapier or Make. #### Is my data secure with Asana AI? Yes. Asana AI follows access permissions that limit the information it can use, and administrators control AI access. Asana does not use, or allow its AI partners to use, customer data to train the generative AI models powering Asana AI. Read our[AI principles](/ai-principles) to learn about our broader approach to responsible AI. #### Does Asana AI connect to the tools my team already uses? Yes. Asana connects with tools you already use, including Slack and Google Drive. What you can automate depends on the connection. For example, set up a Rule to notify a Slack channel when a task finishes. Explore[Asana integrations](/integrations) to see what works with your tools. #### AI automation tools to take the busywork off your team, with Asana You lose time routing incoming requests by hand and chasing project updates, especially when each new assignment adds another round of follow-ups to your day. Asana pairs Rules you set up with AI that reads incoming requests and acts on them. This helps you build no-code workflows with AI Studio and assign defined tasks to AI Teammates with the context they need to get started. So that way, an AI automation can categorize a new campaign request, route it to the right owner, and assign an AI Teammate to draft a creative brief for your review. - [Start free trial](/create-account) - [Talk to our team](https://asana.com/sales) AI automation tools