# AI for IT, HR & More | Asana Service Management

> AI-native service management for IT, HR, facilities, and legal. Resolve requests faster with less human effort.

Source: https://asana.com/product/service-management

COMING SOON

#### Asana Service Management

One AI-native Enterprise Service Management platform for IT, HR, facilities, and legal.

- [Join waitlist](#waitlist)

Instant AI resolutions in the flow of work

An always-on agent resolves a majority of routine requests through Slack, email, or the Asana portal before they ever reach a human.

Self learning knowledge base that increases AI resolutions

Automatically turn resolved tickets into reusable knowledge so agents can answer more requests over time.

Requests to projects in one click

Easily convert requests that require flexible, cross-functional work into Asana projects with all context preserved.

One intuitive intake for every team

Every department gets one front door for requests and cases, with work automatically routed to the right team.

#### Take the next step toward better service management

Asana Service Management

Asana Service Management unifies ticketing and project execution for IT, HR, facilities, and other service teams to resolve key issues without human touch. Want to learn more? Fill out the form to join the waitlist.

#### The only platform that can support your company at any scale

- [Get started](/create-account)