Design Program Manager, Standards & Quality

San Francisco

We are looking for an experienced Design Operations Program Manager who will evolve the Asana Design organization’s community, collaboration, and infrastructure of our work. As part of a product-driven and design-led company, Asana’s Design team is a collaborative group from many different backgrounds who love combining research, data insights, and peer feedback into a user-centered design process. Asana is helping teams in 190 countries become significantly more productive with our leading work management platform. 

The Design Program Manager is responsible for accelerating standardization efforts and quality improvement programs, initially through our Design Systems program and our company-wide Accessibility effort. You will evolve these key programs and enable the team to scale with strength and deliver exemplary product experiences in a creative, focused environment. This role reports into our Head of Design Operations, and works in partnership with our Design Leadership, Designers, User Experience Research Operations, and People Operations teams.

What you'll achieve

  • Be actively involved in defining and owning strategy, scoping and execution for the following important Design Team programs:
      • Accessibility
      • Design Systems 
      • Design Infrastructure
      • Quality (in craft & product execution)
  • Facilitate and lead the above end-to-end programming and operating rhythm within a hyper-growth organization 
  • Communicate and align with stakeholders to keep them informed on the team’s progress and goals
  • Within your owned program areas, serve as the go-to liaison for program participants, stakeholders, and cross-functional partners
  • Identify and predict potential obstacles and risks to key programs; seek to implement solutions and problem solve effectively
  • Establish team rituals that ensure long term health and team cohesion
  • Foster growth of our talented design community (read stories about us on the Asana Design team site!)
  • Collaborate with Design Leadership to evolve our process, tools and systems to ensure we’re creating great, consistent work
  • Ensure progress towards goals is clearly and consistently communicated by teams
  • Help develop and evangelize the Design Operations function within Asana as well as externally
  • Experience career growth and personal development within a world-class Design and Product team

About you

  • 5+ years relevant professional experience, including: design operations, design people operations, project/program management of design deliverables
  • Experience leading and supporting high-performing, collaborative design teams
  • Deep understanding of fundamentals of the design development processes; knowledge of designers’ day to day, and design life cycle
  • Demonstrated experience owning and leading multiple initiatives at the same time
  • Excellent systems thinker
  • Demonstrated problem solving abilities
  • Affinity for Design and building Design Communities
  • Strong verbal and written communication skills
  • BA/BS degree or higher
  • You love just the *right* amount of process
  • Focused on maximizing impact for yourself, your team, and your company as a whole
  • Ability to present and sell your ideas, create coalition, and build support
  • Comfortable with ambiguity; you enjoy figuring out what needs to be done—and then doing it
  • Approach problems with curiosity, and excitement to learn and grow your skills



About us

Asana enables millions of teams around the world to achieve their goals together, from small projects to strategic initiatives. For the past 5 years, we've been named a top workplace by Fortune, Great Place to Work, Fast Company, Glassdoor, and Built In for our inclusive culture that drives business results. After spending more than two years physically distanced, we're safely and mindfully returning to in-person collaboration, adding more flexibility to our office-centric hybrid culture. With offices all over the world, we are always looking for curious, collaborative, and mission-driven people to help us enable the world’s teams to work together effortlessly.

Asana workplace award
Why Asana?

We’re growing fast to achieve a big mission that drives us every day. Passionate and curious people like you will help us achieve it. A supportive team, award-winning culture, and unique growth opportunities will empower you to do your best and most impactful work at Asana.

Learn more about life at Asana