Channel Partner Manager, NAMER Services Partners

San Francisco

On the heels of Asana’s exponential global growth, we are hiring  a Channel Partner Manager in San Francisco to join our global Channel Partnerships team. Channel Partnerships are critical for the company’s success, and represent strong distribution channels and additional revenue streams. This is an exciting opportunity to shape an important part of the business.

 

As a quota-carrying Channel Partner Manager in San Francisco, you will report to and work closely with the Global Head of Channel Partnerships to drive and shape our Channel Partnerships program. This role specifically will be focused on recruiting Services Partners across the US and Canada to support our customers with professional services and trainings, deliver critical technical services, and bring new customers into the Asana ecosystem. 

 

You are a strategic and structured thinker who enjoys building new processes, relationships, and revenue streams, while setting and driving towards long-term goals. You are resourceful and scrappy in order to build new processes and improve existing ones. You are extroverted and comfortable with developing partner relationships and executing cross-functional teamwork.

 

You will be a part of our sales team, which is focused on finding efficient paths to successful, profitable, long-term customers by building a user-driven marketing and sales engine. We act as a key voice of the customer to the product team, and we help identify both challenges and opportunities to better leverage our customer relationships, and drive our continued growth in the market.

 

What you’ll achieve

  • Identify, recruit, and onboard Services Partners, including systems integrators and consulting firms, in the US and Canada
  • Manage and iteratively design our direct-to-customer services programs, particularly through our Partner Services Portal
  • Work closely with the Customer Success and Professional Services teams to scale out services offerings through partners
  • Develop partners with strong technical services capabilities, and work closely with our Business Development and Developer Relations teams to plug in these partners where necessary
  • Track and be responsible for metrics in NAMER, primarily revenue, that indicate partner success. You will own a quota! 
  • Work with enablement to ensure partners in NAMER have the support and materials they need to succeed
  • Support the global Channel Partnerships team in moving strategic partners up the value chain, enabling us to capture more enterprise value

About you

  • 5+ years in a similar role within an international / B2B SaaS company
  • Thoughtful about the strategy and metrics you set, but also able to hustle and execute on those plans
  • Knowledgeable about the B2B SaaS sales motion, and able to ensure that partners can successfully replicate that when selling Asana
  • Balanced in developing short-term solutions and celebrating small wins, while iterating and optimizing partner operations and experience for the long-term
  • Experience in closing deals
  • A creative thinker who drives new ideas to build the Asana partnership ecosystem beyond traditional IT channel / distribution models

 

About us

Asana helps teams orchestrate their work, from small projects to strategic initiatives. Millions of teams around the world, from small businesses to large enterprises, rely on Asana to manage everything from company objectives to digital transformation to product launches and marketing campaigns. For the past 5 years, we've been named a top workplace, including top 10 Great Place to Work Best Small & Medium Workplaces, #1 Fortune Best Workplace in the Bay Area for four years in a row, #8 Fortune Best Workplaces for Women, #14 Glassdoor Best Place to Work, and one of Ireland's Best Workplaces. After spending more than a year physically distanced, we are safely and mindfully returning our global teams to in-person collaboration, incorporating flexibility that adds hybrid elements to our office-centric culture. With offices all over the world, we are always looking for curious, collaborative, and mission-driven people to help us enable the world’s teams to work together effortlessly.

 

We believe in supporting people to do their best work and thrive, and building a diverse, equitable, and inclusive company is core to our mission. Our goal is to ensure that Asana upholds an inclusive environment where all people feel that they are equally respected and valued, whether they are applying for an open position or working at the company. We welcome applicants of any educational background, gender identity and expression, sexual orientation, religion, ethnicity, age, citizenship, socioeconomic status, disability, and veteran status.

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