Solutions Engineer

Tokyo

As a Solutions Engineer with a focus on ROI Demonstration and Value Engineering, you will play a critical role in helping our prospects understand the value of Asana. Through your deep product knowledge and expertise in how companies decide to purchase SaaS applications, you’ll support our Sales team and ensure they constantly move towards a close.

We’re looking for someone who will understand the customers’ core pain points, and quantitatively show the value that Asana’s technology can provide. As a key voice of the customer, you will also drive initiatives in the Solutions Engineering team creating alignment cross-functionally.  

 

What You’ll Achieve

  • Partner with the Sales and Customer Success teams to gather any necesary input or data to strategize on and execute ROI computations.
  • Position yourself as a trusted advisor for customers and Solutions Engineering org
  • Co-create customer specific presentations and demonstrations in partnership with Sales and Customer Success 
  • Develop success metrics that can be applied across Asana’s customers base
  • Support the greater Solutions Engineering team in developing metrics and operations to understand global impact
  • Partner with Product, PMM, Sales and Enablement teams for seamless end-to-end program execution

 

About You:

  • Strong interpersonal skills to earn customers’ trust and hear out and understand the customer’s true pain points.
  • Strong quantitative and analytical skills to translate the customer’s true pain points into mesurable ROI metrics.
  • A storyteller who is comfortable creating a story out of numbers and data, and presenting it to anyone in any setting.
  • 5+ years in a presales role (or similar) in a SaaS environment.
  • Demonstrated success dealing with ambiguity in a high growth environment
  • Someone who can work with marketing, business, and product teams to find efficient paths to successful “lead → customer” transitions and long-term, successful customers
  • Exceptional cross-functional leader and collaborator - someone who can work with Sales, Customer Success, and Marketing to smoothly obtain all the necessary data and input
  • Native level Japanese, business level English

 

About us

Asana helps teams orchestrate their work, from small projects to strategic initiatives. Millions of teams around the world rely on Asana to achieve their most important goals, faster. Asana has been named a Top 10 Best Workplace for 5 years in a row, is Fortune's #1 Best Workplace in the Bay Area, and one of Glassdoor’s and Inc.’s Best Places to Work. After spending more than a year physically distanced, Team Asana is safely and mindfully returning to in-person collaboration, incorporating flexibility that adds hybrid elements to our office-centric culture. With 11+ offices all over the world, we are always looking for individuals who care about building technology that drives positive change in the world and a culture where everyone feels that they belong.

 

We believe in supporting people to do their best work and thrive, and building a diverse, equitable, and inclusive company is core to our mission. Our goal is to ensure that Asana upholds an inclusive environment where all people feel that they are equally respected and valued, whether they are applying for an open position or working at the company. We welcome applicants of any educational background, gender identity and expression, sexual orientation, religion, ethnicity, age, citizenship, socioeconomic status, disability, and veteran status.

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Why Asana?

We’re growing fast to achieve a big mission that drives us every day. Passionate and curious people like you will help us achieve it. A supportive team, award-winning culture, and unique growth opportunities will empower you to do your best and most impactful work at Asana.

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