Admin Roles

Overview

In Asana there are two admin roles - admin and super admin. Admins have access to user and team management features as well as security settings for individual users. Super admins have access to the full set of admin features as well as security settings for the entire organization. As super admins can oversee organization-wide security features, the super admin role should be given to an IT administrator. The first super admin for an organization must go through a verification process. Once verified, super admins can then also give others super admin status without verification. This process restricts access to critical security settings to a limited number of users. Only organization members can hold admin or super admin roles; guests cannot.

Super admin vs admin

Please note that both super admins and admins are only available to Premium+ organizations and divisions. If you need to access additional controls, proceed with the super admin verification process.

  • Super admins are usually IT administrators of an organization. They oversee capabilities such as SCIM and organization-wide password reset.

  • Admins tend to be IT helpdesk or business leaders. They can access individual password reset and custom branding, as well as user- and team-management features.

Admin and super admin permissions

permission graph

Super admin verification

add super admin

In most cases, you will not need a super admin in your domain; if you do, you’ll see a message in the admin console that will guide you through verification. If you would like to pre-verify, you can do so by navigating to the admin console and clicking the Security tab, then click Admin Access and select to add a new super admin.

In organizations, a user must go through verification before they are made a super admin. That super admin can then create additional super admins. In divisions, each user wishing to become a super admin must go through verification independently.

In order to complete the verification process, you’ll need to prove that you own and can modify the domain (e.g. Asana.com) that matches one of the email domains connected to your Asana instance. This is accomplished by modifying the Domain Name System (DNS) records for the domain; specifically, we will ask you to add a TXT record in a way that does not impact the operation of your website, but does prove your ownership. We will provide further instructions when you begin verification.

You can learn how to go through the full verification process on our Super admin verification article.

Adding a super admin

In organizations, super admins can add other super admins

add more super admin

To add additional super admins, click the Add a super admin button in the Admin Access section of your security category in the admin console

View and manage admins and super admins through the admin console

View admins and super admins

admin roles filter

  1. Click your profile picture and navigate to the Admin console.
  2. Click the Members tab and filter by Member type to view a list of admins and super admins for the organization.

Manage admins and super admins

admin roles remove

  1. Click the 3-dot-icon to view options to remove the admin or edit the admin's profile.

View admins as an organization member

To view the admins for your organization:

  1. Click your profile picture in the upper-right corner
  2. Select About my organization
  3. Click Admin access to view a list of admins and supert admins for the organization

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