Guests FAQ

What does it mean to be a Guest in an Organization?

A Guest is a user in an Organization who does not share the Organization's email domain. Guests can be invited to Organizations to work on specific tasks, or in specific projects or teams.

You can collaborate with clients, contractors, customers, or anyone else who does not have an email address at an approved Organization email domain (i.e. or Once invited, these users will become Organization Guests.


What can a Guest in an Organization access?

Guests have limited access to the Organization and only see what is explicitly shared with them.

  • If you share a task with them; they will only see that task.
  • If you share a project with them; they will see that project and all tasks within that project.
  • If you invite them to a team; they will see all public projects within that team, providing they’ve been added as a team member.
  • If you invite them to a Portfolio; they will only see projects within the Portfolio that they have been specifically invited to.
  • Guests cannot create or own Rules, but they can trigger Rules.
  • Guests cannot create or edit task templates.
  • Guests cannot create or edit Custom Fields.

Organization Guests will have access to all paid features in an Organization or team they're invited to. However they are unable to create, edit or delete Custom Fields. They are also unable to search for them by using Advanced Search. Guests will only be able to input or edit the values of existing Custom Fields.


Guests don't have access to the "Manage Custom Fields" option.

Do I have to pay for Guests in a paid Organization?

No. Guests do not contribute toward your overall Membership count when upgrading an entire Organization.

What’s the difference between a Guest and a Limited Access Member (LAM)?

Doesn't share your Organization's email domainShares your Organization's email domain
Unique to OrganizationsExist in both Organizations and Workspaces
Doesn't count towards a paid plan's seat limitContributes to the seat count in paid Teams, Divisions, and Organizations

Can Guests see each other in an Organization?

private users

Guests have limited access within the Organization they’re invited to, and can only see what is explicitly shared with them.

If two people are seeing each other as a “Private User”, they are both Guests. If Guests see this, that means they are not working in either the same team or project together; this is to ensure that if you’re working with clients, they cannot see one another’s names unless you want them to. Once they are both working in the same project or team, their names will be displayed for one another.

In order for Guests to see one another’s names, they must be members of at least one project or team together. Just add both Guests to the same project or team and they will be able to see each other’s names.

Who can invite Guests in an Organization?

Generally, any Member can add a Guest to an Organization. Also, Organization Guests can invite other Guests to your Organization by sharing the projects and tasks that they have been given access to.

Enterprise Division or Organization Admins and Super Admins can also set a policy on who is allowed to invite external Guests into the Organization. Read more here about Guest Invite Controls.

Can a Guest become an admin of an Organization?

No. You must be a full Organization Member in order to become an admin of a paid Organization.

Can I convert a Guest to a Member or vice versa?

No. It isn't possible to convert a Guest to a Member or vice versa.

The only way to turn a Guest into a Member, would be to set them up with an email address under your Organization's domain and have them add this email address to their Asana account.

Can a Guest upgrade an Organization to a paid tier?

No, only a Member of a free Organization or the Billing Owner of a paid Organization can request to upgrade or make changes to your paid plan.

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