Improve team communication
Using Asana can help teams reduce email, meetings, and chat for communication. Here’s how to move conversations to Asana, with tips for better team communication.
Prefer to watch a tutorial? Follow along with How to Asana
1. Discuss a specific task with comments
Comment on a task to acknowledge it when assigned, and whenever you need to discuss ideas, ask/answer questions, or provide updates. To add a specific teammate to a comment @mention them or type Tab + F and then their name to add them as a follower.
Drop in or drop out of conversations by following or un-following tasks. When you’re added to a task, you’ll see the task’s previous activity, and no one on the task will be interrupted.
2. Create and assign tasks to teammates
Instead of sending an email or chat to a teammate to make a request or ask for information, create a task for them. The task will show up in their My Tasks list, and you’ll automatically be added as a follower. That way, you know it’s not buried in their email and they can prioritize giving an answer with the rest of their work.
Learn more about using Asana to create and manage work questions and requests.
3. Spend less time in email
Ideally, as your team begins to use Asana, you’ll rely on it less to manage your work—requests, planning, and communications should happen in Asana. For all the places you still need email, however, there are options to move seamlessly between both tools.
The Asana for Gmail Add-on and Asana for Outlook integrations help you quickly turn email conversations into action and update tasks right from your email inbox. That way, to-dos and updates don’t get lost in your email, and you can move work into Asana seamlessly.
4. Move seamlessly between Asana and Slack
Many teams use both Asana and Slack to coordinate and communicate about work. Instead of picking one tool or the other, teams can use them together with the Asana for Slack integration to keep conversations actionable.
You can set up the integration in just a few clicks. Follow along with our tutorial to learn how to use the integration and get helpful tips.
5. Use search to find information and create reports
All public tasks, projects, and conversations are searchable by everyone on your team so you can find what you need, even if you just joined the team or weren’t originally following the task or project. Type what you’re looking for into the search bar, or use advanced search if you need to find specific criteria. No more messy inboxes or holding on to old email chains.
6. Improve your approval and feedback processes
Tracking feedback and approvals separately can lead to confusion and slow down projects. Instead, you can manage approvals and provide feedback within Asana tasks.
That way, you can keep feedback in context with work, and everyone knows when things like a budget or marketing blog is approved.
7. See status updates anytime
With Asana, you can see status updates on any project in Progress View so you don’t have to spend time asking your teammates what’s happening on a project. Make it a habit to have Project Owners update the status of their projects every week to keep them current.
You can monitor multiple projects in one place by creating a portfolio. Portfolios are ideal for project managers, team leads, or executives so they have a mission control center to better manage strategic initiatives in real time.
8. Get notifications about work you’re following in Inbox
Similar to other kinds of notification feeds, Inbox in Asana provides automatic updates about the work you’re following. Using Inbox allows you to see, respond, and take action on notifications more easily than in email or chat, for example. You can see updates like new tasks, comments, task completions, changed due dates, and more. This way, you always know what’s happening around the work that matters to you—and can keep working on it in Asana.
Learn more about Inbox with a quick Asana Lesson.