Effective team communication
Meeting, email, chat—there are a lot of ways for teams to stay in touch, and just as many to still get lost in communication. Asana keeps conversations relevant to the right work and right teammates by keeping it in context. Follow these tips for clearer conversations and top Asana communication conventions.
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Team communication tips and conventions in Asana
Help your team feel confident communicating in Asana and get better clarity—without so many emails, meetings, and follow-ups.
1. Spend less time in email with integrations
Ideally, as your team begins to use Asana, you’ll rely on email less to manage your work—requests, planning, and communications should happen in Asana. For all the places you still need email, however, there are options to move seamlessly between both tools.
The Asana for Gmail Add-on and Asana for Outlook integrations help you quickly turn email conversations into action and update tasks right from your email inbox. That way, to-dos and updates don’t get lost in your email, and you can move work into Asana seamlessly.
2. Keep chat actionable
Many teams use both Asana and Slack to coordinate and communicate about work. Instead of picking one tool or the other, teams can use them together with the Asana for Slack integration to keep conversations actionable and moving, without losing context.
For example, if a colleague Slacks you to ask if you can quickly review something, it’s easy to say yes and drop what you’re doing, or wait and then forget. Instead, you can use the integration to create a task with all the context you need, then prioritize it for the right moment.
You can set up the integration in just a few clicks. Follow along with our tutorial to learn how to use the integration and get tips.
3. Ask questions, get feedback with comments
Drop in or drop out of conversations by following or un-following tasks. This makes it quickly get up to speed, or drop off if it’s no longer relevant to you.
4. Make requests with tasks
Instead of sending an email or chat to a teammate to make a request or ask for information, create a task for them. The task will show up in their My Tasks list, and you’ll automatically be added as a follower. That way, you know it’s not buried in their email and they can prioritize giving an answer with the rest of their work.
Learn more about using Asana to create and manage work questions and requests.
5. Reduce clutter by relying on search
All public tasks, projects, and conversations are searchable for everyone—even if you just joined the team or weren’t originally following the task or project. Type what you’re looking for into the search bar, or use advanced search if you need to set specific criteria. That way you don’t have to hold on to inbox notifications or worry about being able to find everything from the sidebar.
6. Track feedback and approvals directly
Manage approvals and provide feedback right from a task so feedback stays in context with the work, and everyone can see when something is final and approved.
7. See status updates anytime
With Asana, you can see status updates on any project in Progress View so you don’t have to spend time asking your teammates what’s happening on a project. Make it a habit to have Project Owners update the status of their projects every week to keep them current.
You can monitor multiple projects in one place by creating a portfolio. Portfolios are ideal for project managers, team leads, or executives so they have one place to quickly see all project status updates at a glance, in real time.
8. Manage and respond to notifications from Inbox
Similar to other kinds of notification feeds, Inbox in Asana provides automatic updates about the work you’re following. Using Inbox allows you to see, respond, and take action on notifications. You can see updates like new tasks, comments, task completions, changed due dates, and more.
Learn more about Inbox with a quick Asana Lesson.