Paid Plans and Pricing Per User in Asana
Overview
Asana's free Basic version allows up to 15 users to collaborate together. On the free version, there's no distinction between organization members and guests (who don't share the organization's email address). This means that both members and guests will count towards the 15-seat limit. Guests go free on Asana Premium, Business, and Enterprise - and they don't count towards your subscription's seat limit.
Our plans are available on a tiered basis to allow our customers to grow their teams.
Subscriptions are tied to specific spaces such as teams, divisions, whole organizations or workspaces. The number of users inside those spaces determines the size of the subscription you will need for Asana Premium, Business, or Enterprise.
Our pricing is based on 2 variables:
- The tiered plan that best suits your needs (Premium, Business, or Enterprise)
- The number of users/seats on the plan or billable group (20, 50, 250, etc.)
If you have any issues with your existing plan, please reach out to our Support team.
Visit our pricing page to compare tier features and plans.
Asana users and roles
What constitutes an Asana user?
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Workspace member - For more information on users in workspaces, see this article.
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Workspace limited access members - People with restricted access to the projects in your workspace.
Workspaces do not require a common company email domain and every person you invite to collaborate on a task or a project will be counted as a member of your workspace, regardless of being added as members or limited access members. This means they will count toward your paid plan (whether it is a Premium, Business or Enterprise plan). There is no guest role in a workspace
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Organization member - For more information on the people in an organization see this article.
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Guests - Guests are only available in organizations, and are free. Guests only access what you specifically share with them.
They are users who do not share the Organization email domain and have been invited to work on a specific task, project or team. Guests of an organization do not count toward the paid plan (in Premium, Business or Enterprise).
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Team member - to find out more about team members see this article.
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Team limited access member - users with restricted access to the projects in a specific team.
Who can leverage the features on a paid plan?
Anyone with a company email address who signs up for Asana will automatically be added to your organization and you’ll need to pay for them in a paid organization.
If you upgrade the organization, you are paying for every member in the organization; the entire organization and all teams inside of your organization can leverage the paid features.
If you upgrade a specific team, only that particular team will be considered on a paid plan and benefit from the features.
Contact our Sales team if you’re interested in upgrading.
Who is included in an Asana paid plan
In both the free and paid tiers of Asana, organization membership is defined by email domain.
This means that anyone who shares the organization domain, (kmooney@apolloenterprises.com) is automatically considered a member and anyone who doesn’t is considered a guest (kmooney@gmail.com).
In the paid version of Asana, we allow access to unlimited guests which means that guests do not take up a seat on your plan.
Who counts towards a paid plan?:
Who takes up seats in a paid plan:
- In paid workspaces, everyone counts towards your paid plan, members and limited access members (regardless of your email domain)
- In teams, organizations and divisions, members with a corporate email domain (full members and limited access members) take up seats in the plan
- Guests who do not share the corporate email domain do not count towards the paid plan and are free
To recap:
| Guests | Limited Access Members |
|---|---|
| Don't count towards your premium plan size | Contribute to the seat count in paid teams, divisions, workspaces and organizations |
Navigate to the admin console and to the Members tab, to manage your users and help you better understand who is contributing to your overall membership count.
Inviting guests
Guest users are external to your team, such as a vendor, client, freelancer or outside consultant.
Guests
You can invite guests (users who do not share your email domain) for free, as long as they use a different domain than yours, they will not count toward your paid plan. If you invite guests to a team, they will not count towards your plan either. However, if you invite organization members (users who share your own domain) as limited access members in a team they will count toward your paid plan.
Organization members with limited access will need to be accommodated for in your plan if you decide to upgrade to a paid plan.
If you’d like to keep these limited access members, no action is required on your part. However, if you don’t want these limited access members counting towards your paid team's seat count, you can easily remove them from the team or deprovision them from Asana.
To learn more about limited access members, check out this article.
All organization members will take up a paid seat on your plan on organization-level subscriptions.
Guests do not contribute toward your overall membership count when ugrading an entire organization.
Get the power, control and tailored approach that Asana can deliver for your team or organization by finding out more about our tiered plans.
If you have any questions about who counts toward a paid plan in Asana reach out to our sales team.
Related articles:
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Steps to upgrade
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Asana tiers and pricing information
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Learn more about Premium features, Asana Business and Asana Enterprise
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Sales FAQ
