Privacy & security

Data replication, backup & recovery

Asana uses Amazon’s relational database service (RDS) to manage all user data. The database is replicated synchronously so that we can typically recover from a database failure in a matter of seconds.

As an extra precaution, we take regular snapshots of the database and securely move them to a separate data center so that we can restore them elsewhere as needed even in the event of a regional Amazon failure.

Learn more about Amazon’s relational database service here.

Export

You can export your own data, per projectproject Projects are lists of tasks. Read more to the text-based file formats JSON or CSV, the latter of which can be viewed in a spreadsheet application like Microsoft Excel or Google Sheets.

To export:

  1. Click the drop down arrow from the headerheader The header is part of the user interface between the top bar and the main pane and lets users navigate projects. Read more
  2. Select Export
  3. Select either JSON or CSV

Aside from projects, you can also export a Search View or your My Tasks.  

JSON

If you choose the JSON option, a link to the JSON file will open in a new tab. The URL is a permalink, is provided as https, and is subject to access control: only people who can view the content in Asana will be able to load the content in the JSON URL, and only when they are logged in to Asana.

JSON can be converted into other formats - ask your IT contact or search online to learn more (we do not offer any conversion instructions).

CSV

If you choose the CSV option, the CSV file will download to your computer from your browser.

You can export up to 3,000 tasks when exporting a project to CSV.

Please visit the Asana Export Survey to let us know what else you’d like to see.

Full Export of an Organization

This option allows the AdministratorAdministrator An Organization's Administrator can update the Organization settings from the administrator console. Read more of an Enterprise Organization to export all projects, tasks, and Conversations in an entire Organization.

An Administrator of an Organization can request a full Organization exportOrganization export Export all of the content from an Organization as a JSON file. This feature is only available to Administrators in Premium Organizations. Read more via the Organization SettingsOrganization Settings Organization settings are preferences set by Administrators and affect all Organization Members. Read more .  

Request a full export of your premium Organization

  1. Click your profile photo from the top bar and select [Organization’s name] Settings
  2. Navigate to the Administration tab
  3. Select Request Full Export of Organization

Once the export is complete, the Administrator will be sent a link to download the data. The exported data will be in the form of a JSON file.

Data Privacy & Application Security

Automated checks

Asana always uses an SSL connection.

All data access in Asana is subject to checks to ensure that nobody from outside your company ever sees or modifies your data.

Asana follows best practices in all areas of application security and prevents common web attack vectors.

Members & Guests

Any full Member of your Workspace or Organization can access data that is not marked as private by other Members.

Guests can access data in projects and tasks to which they have been explicitly added to.

Learn more about permissions.  

Learn more about Members & Guests.  

The Asana Team

Asana team members are bound by confidentiality agreements, but may access your data to the extent necessary to diagnose and correct problems in the product.

Learn more by reading our Privacy Policy.  

Physical & Network Security

All of Asana’s servers are hosted in secure, SAS 70 audited data centers. All servers are firewalled to permit the minimum traffic necessary to run the service, and access to those servers is limited to Asana employees with a legitimate business need.

We do not offer a version of Asana that you can run on your own servers (on premise).

Additional Information

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