Email notifications

To stay informed on activity in Asana, you can receive email notifications or use Inbox.

There are three types of email notifications:

  • Daily Summary
  • Activity Updates
  • Weekly Report

Email Notification Settings

To access your Email Notification Settings:

  1. Click your profile photo in the top bar and select My Profile Settings My Profile SettingsRead more
  2. Navigate to the Email Notifications tab
  3. Check/uncheck any of the boxes to toggle your email notifications on/off

inbox

You can also access your Email Notification Settings from InboxInboxMy Inbox displays activity on tasks, projects, or conversations a user follows.Read more:

  1. Click InboxInboxMy Inbox displays activity on tasks, projects, or conversations a user follows.Read more from the sidebar
  2. Click the three dot icon on the right to expand the menu
  3. Select Manage Notifications

Turn off Notifications

If you do not want email notifications, you can turn them off using the instructions in the section above and use InboxInboxMy Inbox displays activity on tasks, projects, or conversations a user follows.Read more exclusively to stay up to date in Asana.

To receive fewer notifications and minimize inbox noise:

  • Turn off the notifications by email
  • Remove yourself as a Collaborator on tasks, conversations or projects
  • Adjust the notifications for each project in My Profile Settings

Notifications on deleted Teams & deleted projects cannot be turned off as they contain links that allow you to recover them.

How to filter notifications:

Go to Asana Inbox, where you can filter notifications by:

  • Assigned to me
  • @Mentioned
  • Assigned by me

Daily Summary

We will send out a clear daily update (Mon-Fri, excluding weekends) on what you need to focus on in Asana that day. This email will include any or all of the three applicable sections:

Tasks Due Soon = These are the tasks that are assigned to you that are due within the next 5 days.

Tasks Recently Assigned = This section will display tasks that were recently assigned to you, regardless of whether the task has a due date or not.

Tasks You've Assigned to Others = This section will display tasks that you have recently assigned to others, regardles of whether the task has a due date or not.

Overdue tasks will not appear in Daily Summary emails.

If you do not have tasks in one of these categories, this section will not appear in the email.

Daily Summary

Activity Updates

You will receive an email notification for the following activities:

  • A task is assignedassignedThe person responsible for the task or subtask. Asana allows one assignee per task or subtask.Read more to you
  • A task is unassigned from you
  • A task assigned to you has its due datedue dateThe date that a task or subtask is due.Read more changed
  • You have been added as a follower of a task
  • A task you are following has new attachmentsattachmentsA file that is attached to a task or conversation.Read more
  • A task you are following has new commentscommentsComment on a task or conversation to offer help, answer questions, and help move work forward.Read more
  • A task you are following is marked completecompleteTo mark a task with a checkmark to indicate that it is done.Read more
  • A task you are following is given a Like
  • Your comment is liked
  • Your attachment is liked
  • Your task completion is liked
  • A conversationconversationConversations are how users communicate in Asana. Start a conversation on any project or team page.Read more is started in a team or a project you're a member of
  • A comment is posted in a Conversation you're following
  • A project you are a member of has new tasks
  • There is a new statusstatusA way to update project members on the progress of a project. Status includes a color (red, yellow, green) and short summary.Read more for a project you're a member of
  • The status of a task you've been waiting on has been changed
  • A task is moved from one column to another in a Board's project
  • When you have been assigned a task to approve

activity tasks 1

activity tasks 2

approval requested

Activity notifications are only sent out for actions and changes performed by others; you will not receive a notification for actions you perform yourself.

Collaborate or remove yourself as a Collaborator on tasks and conversations to start or stop receiving Inbox notifications.

Inbox notifications generate automatically as you complete and take action on your tasks.

Asana notifications are a super-set of email notifications and for many stories we send to both your Asana Inbox and your Email inbox.

Reply to Notifications

Reply to an email notification to:

  • Mark the task completecompleteTo mark a task with a checkmark to indicate that it is done.Read more - reply to the email and type Complete or Done as the first word in your message
  • commentcommentComment on a task or conversation to offer help, answer questions, and help move work forward.Read more on the task - reply to the email
  • assignassignThe person responsible for the task or subtask. Asana allows one assignee per task or subtask.Read more the task to a teammate - reply to the email and add your teammate's email address in the To: field
  • Add a teammate as a task followerfollowerAdd followers to any task and they will receive notifications about updates to the task.Read more - reply to the email and add your teammate's email address in the CC: field

These tips can be found at the bottom of your email notifications.

Do not save the reply-to address in your Contacts list. It will change.

Weekly Report

We will send an email once a week containing project status updates in your Portfolios.

You can receive a maximum of 20 weekly report emails per week.

Batch Updates

If you're receiving multiple notifications within an hour of each other, Asana will batch them into a single email. Critical notifications like task assignments will always be sent individually, but updates around new tasks created or completed will be batched.

batch emails

We wait 30 seconds before delivering email notifications (i.e email notifications about non-batchable stories).

The 30 second threshold for receiving email notifications only applies for critical notifications. For example a task assigned to you is a critical notification. For less important notifications, the wait period is 60 minutes.

If you happen to archive those notifications within the 30 second interval, we will suppress those emails.

Batch patterns

Different types of notification have different batching behaviors.

Batched meaning collated in one singular email to avoid clutter and un-batched meaning notifications sent out separately for each individual update.

What is batched:

  • Assignment notification batched for the previous assignee (but not the current assignee who gets a critical notification)
  • Task completion notifications are batched (except if the task being completed was a milestone)

What is not batched:

  • Custom fields that have been changed (if enabled) are not batched
  • Comments are not batched
  • "X completed the last task you were waiting on" notifications are not batched
  • Attachment notifications are not batched

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