Email notifications

To stay informed on activity in Asana, you can receive email notifications or use Inbox.

There are three types of email notifications:

  • RemindersReminders Reminder notifications are sent to a task’s assignee as the task approaches or passes its due date. Read more
  • ActivityActivity Updates to a task—including changes to its description, due date or project—are recorded below the description field. Read more
  • DashboardsDashboards Dashboards provide a high-level view of the progress and status of projects you and your team are working on. Read more

Reminders

We will send out reminder emails as your assigned tasks approach and pass their due date.

In order to receive a task reminder notification, all three of the following must be true:

  • The task is incompleteincomplete A task that is not marked complete. It might be on hold, used for reference, or not finished yet. Read more
  • The task is assignedassigned The person responsible for the task or subtask. Asana allows one assignee per task or subtask. Read more to you
  • The task has a due datedue date The date that a task or subtask is due. Read more

If all three are true, you will receive a task reminder:

  • 7 days before the task’s due date
  • 1 day before the task’s due date
  • On the day of the task’s due date
  • 1 day after the task’s due date (overdue)
  • 7 days after the task’s due date (overdue)

Only the task assignee will receive reminder email notifications; task followers will not receive reminder emails.

Activity

You will receive an email notification for the following activities:

  • A task is assignedassigned The person responsible for the task or subtask. Asana allows one assignee per task or subtask. Read more to you
  • A task is unassigned from you
  • A task assigned to you has its due datedue date The date that a task or subtask is due. Read more changed
  • You have been @mentioned in a task and added as a follower
  • A task you are following has new attachmentsattachments A file that is attached to a task or conversation. Read more
  • A task you are following has new commentscomments Comment on a task or conversation to offer help, answer questions, and help move work forward. Read more
  • A task you are following is marked completecomplete To mark a task with a checkmark to indicate that it is done. Read more
  • A task you are following is given a heartheart Adding a heart is an easy way to express enthusiasm for a task, offer agreement to a comment, or express gratitude for a task completion. Read more
  • Your comment is hearted
  • Your attachment is hearted
  • Your task completion is hearted
  • A ConversationConversation Conversations are how users communicate in Asana. Start a conversation on any project or team page. Read more is started in a team or a project you’re a member of
  • A comment is posted in a Conversation you’re following
  • A project you are a member of has new tasks
  • There is a new statusstatus A way to update project members on the progress of a project. Status includes a color (red, yellow, green) and short summary. Read more for a project you’re a member of

Activity notifications are only sent out for actions and changes performed by others; you will not receive a notification for actions you perform yourself.

Dashboards

We will send an email once a week that displays the progress chartprogress chart A burnup chart that shows contrasts a project's incomplete and complete tasks over time. Read more and latest statusstatus A way to update project members on the progress of a project. Status includes a color (red, yellow, green) and short summary. Read more of each project currently on your DashboardDashboard Dashboards provide a high-level view of the progress and status of projects you and your team are working on. Read more .

Reply to Notifications

Reply to an email notification to:

  • Mark the task completecomplete To mark a task with a checkmark to indicate that it is done. Read more - reply to the email and type Complete or Done as the first word in your message
  • CommentComment Comment on a task or conversation to offer help, answer questions, and help move work forward. Read more on the task - reply to the email
  • HeartHeart Adding a heart is an easy way to express enthusiasm for a task, offer agreement to a comment, or express gratitude for a task completion. Read more the task - reply to the message and type <3 as the first characters in your message
  • AssignAssign The person responsible for the task or subtask. Asana allows one assignee per task or subtask. Read more the task to a teammate - reply to the email and add your teammate’s email address in the To: field
  • Add a teammate as a task followerfollower Add followers to any task and they will receive notifications about updates to the task. Read more - reply to the email and add your teammate’s email address in the CC: field

Do not save the reply-to address in your Contacts list. It will change.

Email Notification Settings

To access your Email Notification Settings:

  1. Click your profile photo in the top bar and select Profile SettingsProfile Settings Profile Settings lets users adjust preferences related to their specific account. Read more
  2. Navigate to the To Email tab
  3. Check/uncheck any of the boxes to toggle your email notifications on/off

You can also access your Email Notification Settings from InboxInbox My Inbox displays activity on tasks, projects, or conversations a user follows. Read more :

  1. Click My InboxInbox My Inbox displays activity on tasks, projects, or conversations a user follows. Read more from the top bartop bar The top bar appears at the very top of Asana above the header. Read more
  2. Click the Email Notifications: dropdown arrow
  3. Select Settings

Turn off Notifications

If you do not want email notifications, you can turn them off using the instructions in the section above and use InboxInbox My Inbox displays activity on tasks, projects, or conversations a user follows. Read more exclusively to stay up to date in Asana.

Notifications on deleted Teams & deleted projects cannot be turned off as they contain links that allow you to recover them.

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