Understanding conversations

Use conversations to have discussions, make an announcement, brainstorm, celebrate accomplishments, or talk about any other topic.

Team vs project Conversations

Conversations can be started with your entire TeamTeam A team is a group of people in an Organization who are working together on a collection of projects. Read more or for a specific projectproject Projects are lists of tasks. Read more .

Team conversations and project conversations function in the same way, but there are a few differences between the two, including:

  • Where to start the Conversation
  • Who gets notified about the Conversation
  • Who has access to the Conversation

The screenshots in this article show project conversations, but they also apply to team conversations.

Start a Conversation

Convo 1-5

Post a Conversation

  1. Enter a subject line for your post
  2. Provide additional context in the body of the post
  3. Upload any relevant files to your post via your computer, Dropbox, Box, or Google Drive.
  4. @mention@mention Type "@" followed by the name of a teammate, project, task, conversation, or tag to create a link to them in a description or comment field. Read more other people that are not part of the project to notify them of your post
  5. When you are done, click the Post button

The subject line and body of your post are required, but steps 3 & 4 are optional.

Conversations support rich text and emojis.

Respond to a Conversation

You can post a comment to a Conversation or like a Conversation to show your acknowledgement or support.

To respond to a Conversation

  1. Click the thumbs up icon to like the post
  2. Add a comment to respond to the post
  3. You can also @mention someone and upload an attachmentattachment A file that is attached to a task or conversation. Read more
  4. Click the Comment button to post your comment

You can respond to an email notification regarding any Team Conversation to post a comment.

You can also like a Conversation’s comment.

To like a comment:

Click the thumbs up icon next to your comment you want to like.

Delete a Conversation

To delete a Conversation:

  1. Hover over the Conversation and click the drop down arrow
  2. Select Delete Conversation

Deleting a Conversation post also deletes its subsequent comments

You can only delete the Conversations that you’ve posted

Deleted Items View

Deleted Items view allows the person whom created or deleted the task, subtask, or Conversation to restore it. This is the equivalent of a trash can or recycle bin on your computer.

To view and restore deleted items that you created or deleted:

  1. Click Show Recents and more… in the sidebarsidebar Use the sidebar to navigate to the dashboard, starred items, projects, and teams. The sidebar can be collapsed. Read more , near your starsstars Users can star projects, people, tags, or custom search views to easily access them in the sidebar. Read more
  2. Click Deleted Items

Items that you deleted or created will load in the main panemain pane When you select a project, tag, or person, you will see the relevant list of tasks in the main pane. Read more .

Undelete

To undelete an item:

  1. Select Deleted Items from the sidebarsidebar Use the sidebar to navigate to the dashboard, starred items, projects, and teams. The sidebar can be collapsed. Read more (you may have to select Show More… to find this option)
  2. Locate the item you wish to undelete and click the trash can icon

Delete Permanently

To permanently delete an item:

  1. Select Deleted Items from the sidebar (you may have to select Show More… to find this option)
  2. Locate the item and click the item’s name in the main panemain pane When you select a project, tag, or person, you will see the relevant list of tasks in the main pane. Read more
  3. Click the Delete Permanently button from the right paneright pane The right pane holds the details of a task or Conversation. Read more

Deleted Items in Search Views

You can include or exclude deleted items from any Search ViewSearch View A Search View is a list of tasks or conversations that meet the criteria a user specifies in search. Read more .

To search for delete items, start by creating a Search View, then:

  1. Click + Add Filter
  2. Select More > Deleted…

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Asana Lessons

Learn the Asana basics in less than 15 minutes with these quick lessons

Tasks

Tasks Lessons

Track all of your work

3 Minutes

My Tasks

My Tasks Lessons

Always know what to do next

3 Minutes

Projects

Projects Lessons

Work with teammates

3 Minutes

Inbox

Inbox Lessons

Communicate even faster

3 Minutes

You can use tasks to track, collaborate on, and organize all your work.

Tasks can be to-dos, ideas, notes, or reminders.

Assign a task to yourself or a teammate.

Press Tab+M to quickly assign a task to yourself.

Add a due date so your deadline is clear.

Add instructions and expectations in the task description field.

Type @ to link to other tasks, people, conversations, or projects.

When you @mention someone, they’ll be added to your task as a follower.

Followers get notified when new comments or attachments are added.

Add anyone who needs to stay up to date on your task as a follower.

They can always unfollow to stop getting notifications on your task.

Add comments to ask questions or give followers updates.

Heart a comment to let followers know you’ve seen it.

Add relevant files or irrelevant GIFs as attachments.

You can also attach directly from Dropbox, Google Drive, or Box.

Create subtasks to break your task into smaller steps.

When you’ve added a subtask, press enter to add another.

Subtasks can contain all the same details as regular tasks.

Click the comment bubble to add comments or attachments to a subtask.

You can create tasks from any screen using your top bar.

Every Task has a unique URL to easily copy and share.

Congrats! Looks like you’re up to the task.

On to the next lesson!

Always know what to do next with My Tasks.

My Tasks is a list of every task assigned to you.

It makes managing your work simple.

Click on your My Tasks list and start typing to add tasks.

Like a text document, add a new line for each new task or paste in any list.

Forward to x@mail.asana.com to turn your emails into tasks

Asana will translate your email into a task, including your attachments.

New tasks will appear at the top of your list in New Tasks.

Tasks you add to My Tasks are private to you.

Click Make Public to share them with your team.

Prioritize tasks as Today, Upcoming, or Later.

Click on the blue dot next to the task, to quickly sort it.

Mark the tasks you’ll have time for Today.

Teammates can view your My Tasks list to see what you’re up to.

They’ll only see tasks you’ve made public or shared in a project (more on projects later).

Mark tasks due within a week as Upcoming so you can see what will be due soon.

On its due date, your task will move from Upcoming to Today.

Just like magic.

Mark tasks due in more than a week for Later.

They’ll be out of your way until their due date approaches.

Your tasks will move from Later to Upcoming a week before they’re due.

Keep My Tasks prioritized to always know what to work on and what’s coming next.

Now you know how to track and plan your work!

Next, learn how to work with your team in Asana.

Work together on groups of tasks with projects.

Projects help you track and organize the steps in a process or initiative.

Like an event plan, product launch, or editorial calendar.

Like My Tasks, simply click and type to add tasks to your project.

If you have your steps in a document or email already, paste in that list.

Add tasks to your project from email.

View your project’s unique email address from the project dropdown menu.

Add your tasks to other related projects.

Tasks can be included in multiple projects.

Add sections to organize tasks in a list project.

Type : at the end of any task title to make it a section.

Or, add columns to organize tasks in a boards project.

Drag and drop tasks between or within columns to reorder.

Assign your tasks and set due dates.

Never miss a deadline with your project calendar.

Drag and drop tasks on your calendar to change their due dates.

Add everyone who needs to stay updated on your project as members.

Project members will get notified of new conversations, statuses, and tasks.

Post conversations to make announcements or start discussions.

Your post will be sent to all project members.

Use Progress to see how your project is moving forward.

Set a project status to update your team on how it’s going.

The Project Owner will be reminded to set a status once a week.

Open and organize projects from your sidebar.

Favorite projects to pin them to the top of your sidebar.

Click the star button on the left of your project name to favorite it.

Create new projects from any screen using your top bar.

Now you can move projects forward with your team.

Just one more lesson before you dive in.

Communicate and coordinate faster with Inbox.

Check Inbox to quickly read and respond to your latest updates.

Inbox will notify you when you have a task due…

and when teammates update tasks, conversations, and projects you follow.

Open and respond to updates without leaving Inbox.

Click an update and you’ll have all the context you need to respond.

Archive updates you’re ready to dismiss.

Click the X that appears on the right of an update to archive it.

Open Archive to move dismissed updates back to your Inbox.

Click the arrow that appears on the right of an archived update to move it back to Inbox.

Unfollow tasks or projects to stop receiving updates about them.

In the end, you have control over the updates you receive (or choose not to receive)

When you’re ready, you can turn Asana’s Email notifications off.

Most communication with your team can be more easily managed from Inbox. Just remember to check it often.

Congratulations! Now you’re ready to have a great work day with Asana.