Understanding Messages
Use Messages to have discussions, make an announcement, brainstorm, celebrate accomplishments, or talk about any other topic. You can use Messages directly with people, or with projects or teams.
Messages with teams, projects and people
Messages can be sent to individuals you collaborate with, all members of specific projects, or all members of your teams.
These Messages function in the same way, but there are a few differences between them, including:
- Where to start the Messages
- Who gets notified about the Messages
- Who has access to the Messages
Start a Message
You can start a Message rom several places, including the “Send message” button in Inbox, the Quick Add button, hovercards for individual collaborators, and the “Messages” page on projects and teams.
You can send a message to multiple recipients, including sending a message to multiple projects and teams.
To create a Message for a team
Click on the Messages option in the top navigation bar for a team to start a conversation, or click “Send message” next to the list of team members on the Overview page.
To create a Message for a project
- Click on the “Messages” tab in the top navigation bar of a project.
- Click “Send message to members”
To create a conversation from Quick Add
- Click on the Quick Add plus icon located on the right top corner
- Select the Conversation option from the menu
You will see a modal to create your conversation. Click on the Team or Project option to select where you want to post it
There are different actions you can do while posting a Conversation in a Team or Project.
Things you can do while posting a Conversation
- Enter a subject line for your post
- Provide additional context in the body of the post
- Apply rich text to the body of your conversation
- @mention@mentionType Read more other people that are not part of the project to notify them of your post
- Add emojis to the body of your conversation
- Upload any relevant files to your post via your computer, Dropbox, Box, or Google Drive.
- Hover over the label that indicates the number of people that will be notified. It will show you the names of the people who will get a notification when you post your conversation
- When you are ready to publish it, click the Post button
The subject line and body of your post are required. The rest of the elements are optional.
Respond to a Conversation
You can post a comment to a Conversation or like a Conversation to show your acknowledgement or support.
Things you can do to respond to a Conversation
- Click the thumbs up icon to like the post
- Add a comment to respond to the post
- Apply rich text to your comment
- You can also @mention someone and upload an attachmentattachmentA file that is attached to a task or conversation.Read more
- Add emojis to the body of your comment
- Upload any relevant files to your comment via your computer, Dropbox, Box, or Google Drive.
- Click the Comment button to post your comment
You can edit your own Conversation comment by hovering over it, clicking the arrow that appears and selecting Edit Comment.
You can also click the Delete Comment option on the same menu to delete your comment, or the Pin to top option to display that comment first among other comments on the same post.
You can respond to an email notification regarding any Team Conversation to post a comment.
You can also like a Conversation's comment.
To like a comment:
Click the thumbs up icon next to your comment you want to like.
Other actions to share a conversation: print and get link
There are other actions you can do with conversations that will help you share the information posted by your teammates and yourself.
- Click the first icon displayed on the top right corner of a conversation to copy the conversation link to your clipboard
- Click the three doted icon on the top right corner of a conversation to display a menu and select Print to print it
##Edit a conversation {#gl-edit}
You can edit a conversation at any time. It’s possible to add or remove information, fix things like typos or tag additional teammates.
To edit a conversation:
- Click on the three-dot icon in a conversation to expand the menu
- Click on Edit
After clicking Edit, the elements displayed in the conversation will become available to be edited. You can make changes in:
- The subject line
- The text in the body of the conversation
- The formatting of the text, mentions, emojis or attachments
- Click on the Cancel button to dismiss the changes, or
- Click on the Save changes to update your conversation
You will be able to identify those conversations that have been edited by the (edited) label displayed next to the date.
Delete a Conversation
To delete a Conversation:
- Click the three doted icon on the top right corner of a conversation to display a menu
- Select Delete
You can only delete the Conversations that you've posted. Deleting a Conversation post will also delete its subsequent comments.
