Understanding conversations

Use conversations to have discussions, make an announcement, brainstorm, celebrate accomplishments, or talk about any other topic.

Team vs project Conversations

Conversations can be started with your entire TeamTeam A team is a group of people in an Organization who are working together on a collection of projects. Read more or for a specific projectproject Projects are lists of tasks. Read more .

Team conversations and project conversations function in the same way, but there are a few differences between the two, including:

  • Where to start the Conversation
  • Who gets notified about the Conversation
  • Who has access to the Conversation

Most of the screenshots in this article show project conversations, but they also apply to team conversations.

Start a Conversation

You can start a conversation for a team or project from their particular navigation bars or from the Quick Add button.

Screenshot with focus on Conversation option for a team

To create a conversation for a team

Click on the Conversations option in the top navigation bar for a team to start a conversation

Screenshot with focus on Conversation option for a Project

To create a conversation for a project

  1. Click on the More option in the top navigation bar in a project to display a menu
  2. Select the Conversations option from the menu

Screenshot with focus on Conversation option from Quick Add menu

To create a conversation from Quick Add

  1. Click on the Quick Add plus icon located on the right top corner
  2. Select the Conversation option from the menu

Screenshot with focus on option to select Team or Project for Conversation

You will see a modal to create your conversation. Click on the Team or Project option to select where you want to post it

There are different actions you can do while posting a conversation in a team or project.

Screenshot with focus on the different elements to post a conversation

Things you can do while posting a Conversation

  1. Enter a subject line for your post
  2. Provide additional context in the body of the post
  3. Apply rich text to the body of your conversation
  4. @mention@mention Type "@" followed by the name of a teammate, project, task, conversation, or tag to create a link to them in a description or comment field. Read more other people that are not part of the project to notify them of your post
  5. Add emojis to the body of your conversation
  6. Upload any relevant files to your post via your computer, Dropbox, Box, or Google Drive.
  7. Hover over the label that indicates the number of people that will be notified. It will show you the names of the people who will get a notification when you post your conversation
  8. When you are ready to publish it, click the Post button

The subject line and body of your post are required. The rest of the elements are optional.

Respond to a Conversation

You can post a comment to a Conversation or like a Conversation to show your acknowledgement or support.

Screenshot with focus on elements available to respond to a conversation

Things you can do to respond to a Conversation

  1. Click the thumbs up icon to like the post
  2. Add a comment to respond to the post
  3. Apply rich text to your comment
  4. You can also @mention someone and upload an attachmentattachment A file that is attached to a task or conversation. Read more
  5. Add emojis to the body of your comment
  6. Upload any relevant files to your comment via your computer, Dropbox, Box, or Google Drive.
  7. Click the Comment button to post your comment

Animation that displays how to edit a conversation

You can edit your own Conversation comment by hovering over it, clicking the arrow that appears and selecting Edit Comment.

You can also click the Delete Comment option on the same menu to delete your comment, or the Pin to top option to display that comment first among other comments on the same post.

You can respond to an email notification regarding any Team Conversation to post a comment.

You can also like a Conversation’s comment.

Screenshot with focus on icon to like a comment

To like a comment:

Click the thumbs up icon next to your comment you want to like.

Other actions to share a conversation: print and get link

Screenshot with focus on options to print and get link of a conversation

There are other actions you can do with conversations that will help you share the information posted by your teammates and yourself.

  1. Click the first icon displayed on the top right corner of a conversation to copy the conversation link to your clipboard
  2. Click the three doted icon on the top right corner of a conversation to display a menu and select Print to print it

Edit a conversation

You can edit a conversation at any time. It’s possible to add or remove information, fix things like typos or tag additional teammates.

screenshot with focus on edit option for a conversation

To edit a conversation:

  1. Click on the three-dot icon in a conversation to expand the menu
  2. Click on Edit

screenshot with focus on elements available while editing a conversation

After clicking Edit, the elements displayed in the conversation will become available to be edited. You can make changes in:

  1. The subject line
  2. The text in the body of the conversation
  3. The formatting of the text, mentions, emojis or attachments
  4. Click on the Cancel button to dismiss the changes, or
  5. Click on the Save changes to update your conversation

screenshot with focus on label marking a conversation that has been edited

You will be able to identify those conversations that have been edited by the (edited) label displayed next to the date.

Delete a Conversation

Screenshot with focus on option to delete a conversation

To delete a Conversation:

  1. Click the three doted icon on the top right corner of a conversation to display a menu
  2. Select Delete

You can only delete the Conversations that you’ve posted. Deleting a Conversation post will also delete its subsequent comments.

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Asana Lessons

Learn the Asana basics in less than 15 minutes with these quick lessons

Tasks

Tasks Lessons

Track all of your work

3 Minutes

My Tasks

My Tasks Lessons

Always know what to do next

3 Minutes

Projects

Projects Lessons

Work with teammates

3 Minutes

Inbox

Inbox Lessons

Communicate even faster

3 Minutes

You can use tasks to track, collaborate on, and organize all your work.

Tasks can be to-dos, ideas, notes, or reminders.

Assign a task to yourself or a teammate.

Press Tab+M to quickly assign a task to yourself.

Add a due date so your deadline is clear.

Add instructions and expectations in the task description field.

Type @ to link to other tasks, people, conversations, or projects.

When you @mention someone, they’ll be added to your task as a follower.

Followers get notified when new comments or attachments are added.

Add anyone who needs to stay up to date on your task as a follower.

They can always unfollow to stop getting notifications on your task.

Add comments to ask questions or give followers updates.

Heart a comment to let followers know you’ve seen it.

Add relevant files or irrelevant GIFs as attachments.

You can also attach directly from Dropbox, Google Drive, or Box.

Create subtasks to break your task into smaller steps.

When you’ve added a subtask, press enter to add another.

Subtasks can contain all the same details as regular tasks.

Click the comment bubble to add comments or attachments to a subtask.

You can create tasks from any screen using your top bar.

Every Task has a unique URL to easily copy and share.

Congrats! Looks like you’re up to the task.

On to the next lesson!

Always know what to do next with My Tasks.

My Tasks is a list of every task assigned to you.

It makes managing your work simple.

Click on your My Tasks list and start typing to add tasks.

Like a text document, add a new line for each new task or paste in any list.

Forward to x@mail.asana.com to turn your emails into tasks.

Asana will translate your email into a task, including your attachments.

New tasks will appear at the top of your list in Recently Assigned.

Tasks you add to My Tasks are private to you.

Click Make Public to share them with your team.

Prioritize tasks as Today, Upcoming, or Later.

Click on the blue dot next to the task, to quickly sort it.

Mark the tasks you’ll have time for Today.

Teammates can view your My Tasks list to see what you’re up to.

They’ll only see tasks you’ve made public or shared in a project (more on projects later).

Mark tasks due within a week as Upcoming so you can see what will be due soon.

On its due date, your task will move from Upcoming to Today.

Just like magic.

Mark tasks due in more than a week for Later.

They’ll be out of your way until their due date approaches.

Your tasks will move from Later to Upcoming a week before they’re due.

Keep My Tasks prioritized to always know what to work on and what’s coming next.

Now you know how to track and plan your work!

Next, learn how to work with your team in Asana.

Work together on groups of tasks with projects.

Projects help you track and organize the steps in a process or initiative.

Like an event plan, product launch, or editorial calendar.

Like My Tasks, simply click and type to add tasks to your project.

If you have your steps in a document or email already, paste in that list.

Add tasks to your project from email.

View your project’s unique email address from the project dropdown menu.

Add your tasks to other related projects.

Tasks can be included in multiple projects.

Add sections to organize tasks in a list project.

Type Tab+N in any task row to create a new section.

Or, add columns to organize tasks in a boards project.

Drag and drop tasks between or within columns to reorder.

Assign your tasks and set due dates.

Never miss a deadline with your project calendar.

Drag and drop tasks on your calendar to change their due dates.

Add everyone who needs to stay updated on your project as members.

Project members will get notified of new conversations, statuses, and tasks.

Post conversations to make announcements or start discussions.

Your post will be sent to all project members.

Use Progress to see how your project is moving forward.

Set a project status to update your team on how it’s going.

The Project Owner will be reminded to set a status once a week.

Open and organize projects from your sidebar.

Favorite projects to pin them to the top of your sidebar.

Click the star button on the left of your project name to favorite it.

Create new projects from any screen using your top bar.

Now you can move projects forward with your team.

Just one more lesson before you dive in.

Communicate and coordinate faster with Inbox.

Check Inbox to quickly read and respond to your latest updates.

Inbox will notify you when you have a task due…

and when teammates update tasks, conversations, and projects you follow.

Open and respond to updates without leaving Inbox.

Click an update and you’ll have all the context you need to respond.

Archive updates you’re ready to dismiss.

Click the X that appears on the right of an update to archive it.

Open Archive to move dismissed updates back to your Inbox.

Click the arrow that appears on the right of an archived update to move it back to Inbox.

Unfollow tasks or projects to stop receiving updates about them.

In the end, you have control over the updates you receive (or choose not to receive)

When you’re ready, you can turn Asana’s Email notifications off.

Most communication with your team can be more easily managed from Inbox. Just remember to check it often.

Congratulations! Now you’re ready to have a great work day with Asana.