Jira Server FAQ

How does the authorization model work?

  • The integration uses OAuth as the authorization standard. Users will remain authenticated until the OAuth token expires or until someone revokes that token.

  • In order to link existing Jira issues to an Asana task or to create a new Jira issue from Asana you need to be authorized into your Jira account.

How to check if you are using Jira Server

  • Go to the URL that you use to log in to your Jira account.

  • If your URL has this structure: “.atlassian.net” then you are using Jira Cloud, and you are not eligible to use the Server integration. You will need to use the Cloud version.

  • If your URL does not have this structure: “.atlassian.net” then you are using Jira server and are eligible to use this integration.

Who initiates the initial Jira integration?

A Jira Admin has to create an application link for your Server instance to be able to connect to Asana. This is a one time occurrence. Once done, users within Asana will be able to individually authenticate to add to projects.

Is this a one-way or two-way integration?

  • When a user creates a new Jira issue or links to an existing Jira issue from Asana, we push the following from Asana into Jira:
  1. Task name
  2. Description
  3. Attachments
  • This data becomes part of that new Jira issue. However this Asana > Jira data transfer is a one occasion only data push that happens during the creation of a new Jira issue; this is also the only time we are pushing data from Asana into Jira.

  • After the Jira issue is created, the Jira widget shows read-only data from the linked Jira issue. So technically speaking, the widget is just syncing data directly from Jira to Asana. The Jira widget will also work the same way when you link an existing Jira issue to an Asana task.

How do permissions work?

  • When creating a new Jira issue from Asana, the integration follows Jira’s permission model. So a user can only create a Jira issue if they have permissions to do so in Jira. This is the only scenario where a user can write data into Jira (in order to create a new Jira issue). Similarly, this is also the only scenario where the integration reads Asana data.
  1. The integration reads Asana data, and creates a new Jira issue by writing (optional) some of the Asana task data (task name, description, and attachments) into the new Jira issue’s fields (issue name, etc.).
  • Similarly users can only link existing Jira issues to an Asana task if:
  1. They’re authorized into their Jira account

  2. They have access to those specific Jira issues in Jira

  • Once an issue has been linked to an Asana task, then the read permissions are controlled by Asana’s permissions model. For example, if a user links a Jira issue to task XYZ, then Asana users with access to Asana task XYZ can only see (read-only) the linked Jira issue’s data. If you want to keep the Jira data private within Asana, you have the option to make your projects or tasks private.


The integration requires you to create a task in Asana, and then link it to an existing Jira issue.

How to deauthorize from the integration or switch Jira account

Users can deauthorize by revoking access to the Asana for Jira Server integration in Jira.

  1. Go to Account Settings _> Connected Apps -> click Revoke Access

Next time the user tries to attach or create a new Jira issue, they should be prompted to reauthorize.

To connect a different Jira Server instance to your Asana workspace, please contact Asana Support.

Log in


Forgot password?

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Sign up

Please use your work email address, so we can connect you with your team in Asana.

Try Asana for free

Please use your work email address, so we can connect you with your team in Asana.

Start your free trial

Please use your work email address so we can connect you with your team in Asana.

Start your free trial

Please use your work email address so we can connect you with your team in Asana.

Get Asana Premium

Please use your work email address, so we can connect you with your team in Asana.

Get Asana Business

Please use your work email address, so we can connect you with your team in Asana.

Oops, we couldn’t sign you up!

We tried, but there was a problem creating your account. Please close this window and try again!

Hey there, we’ve already met!

Sorry, we don’t support this browser

Asana doesn’t work with the internet browser you are currently using. Please sign up using one of these supported browsers instead.

Please login or sign up for Asana to calculate your price


Forgot password?

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Hi, it looks like we haven’t met before.

Continue to sign up with .

Choose your language

Selecting a language changes the language and/or content on asana.com

Asana Lessons

Learn the Asana basics in less than 15 minutes with these quick lessons


Tasks Lessons

Track all of your work

3 Minutes

My Tasks

My Tasks Lessons

Always know what to do next

3 Minutes


Projects Lessons

Work with teammates

3 Minutes


Inbox Lessons

Communicate even faster

3 Minutes

You can use tasks to track, collaborate on, and organize all your work.

Tasks can be to-dos, ideas, notes, or reminders.

Assign a task to yourself or a teammate.

Press Tab+M to quickly assign a task to yourself.

Add a due date so your deadline is clear.

Add instructions and expectations in the task description field.

Type @ to link to other tasks, people, conversations, or projects.

When you @mention someone, they’ll be added to your task as a follower.

Followers get notified when new comments or attachments are added.

Add anyone who needs to stay up to date on your task as a follower.

They can always unfollow to stop getting notifications on your task.

Add comments to ask questions or give followers updates.

Heart a comment to let followers know you’ve seen it.

Add relevant files or irrelevant GIFs as attachments.

You can also attach directly from Dropbox, Google Drive, or Box.

Create subtasks to break your task into smaller steps.

When you’ve added a subtask, press enter to add another.

Subtasks can contain all the same details as regular tasks.

Click the comment bubble to add comments or attachments to a subtask.

You can create tasks from any screen using your top bar.

Every Task has a unique URL to easily copy and share.

Congrats! Looks like you’re up to the task.

On to the next lesson!

Always know what to do next with My Tasks.

My Tasks is a list of every task assigned to you.

It makes managing your work simple.

Click on your My Tasks list and start typing to add tasks.

Like a text document, add a new line for each new task or paste in any list.

Forward to x@mail.asana.com to turn your emails into tasks.

Asana will translate your email into a task, including your attachments.

New tasks will appear at the top of your list in Recently Assigned.

Tasks you add to My Tasks are private to you.

Click Make Public to share them with your team.

Prioritize tasks as Today, Upcoming, or Later.

Click on the blue dot next to the task, to quickly sort it.

Mark the tasks you’ll have time for Today.

Teammates can view your My Tasks list to see what you’re up to.

They’ll only see tasks you’ve made public or shared in a project (more on projects later).

Mark tasks due within a week as Upcoming so you can see what will be due soon.

On its due date, your task will move from Upcoming to Today.

Just like magic.

Mark tasks due in more than a week for Later.

They’ll be out of your way until their due date approaches.

Your tasks will move from Later to Upcoming a week before they’re due.

Keep My Tasks prioritized to always know what to work on and what’s coming next.

Now you know how to track and plan your work!

Next, learn how to work with your team in Asana.

Work together on groups of tasks with projects.

Projects help you track and organize the steps in a process or initiative.

Like an event plan, product launch, or editorial calendar.

Like My Tasks, simply click and type to add tasks to your project.

If you have your steps in a document or email already, paste in that list.

Add tasks to your project from email.

View your project’s unique email address from the project dropdown menu.

Add your tasks to other related projects.

Tasks can be included in multiple projects.

Add sections to organize tasks in a list project.

Type Tab+N in any task row to create a new section.

Or, add columns to organize tasks in a boards project.

Drag and drop tasks between or within columns to reorder.

Assign your tasks and set due dates.

Never miss a deadline with your project calendar.

Drag and drop tasks on your calendar to change their due dates.

Add everyone who needs to stay updated on your project as members.

Project members will get notified of new conversations, statuses, and tasks.

Post conversations to make announcements or start discussions.

Your post will be sent to all project members.

Use Progress to see how your project is moving forward.

Set a project status to update your team on how it’s going.

The Project Owner will be reminded to set a status once a week.

Open and organize projects from your sidebar.

Favorite projects to pin them to the top of your sidebar.

Click the star button on the left of your project name to favorite it.

Create new projects from any screen using your top bar.

Now you can move projects forward with your team.

Just one more lesson before you dive in.

Communicate and coordinate faster with Inbox.

Check Inbox to quickly read and respond to your latest updates.

Inbox will notify you when you have a task due…

and when teammates update tasks, conversations, and projects you follow.

Open and respond to updates without leaving Inbox.

Click an update and you’ll have all the context you need to respond.

Archive updates you’re ready to dismiss.

Click the X that appears on the right of an update to archive it.

Open Archive to move dismissed updates back to your Inbox.

Click the arrow that appears on the right of an archived update to move it back to Inbox.

Unfollow tasks or projects to stop receiving updates about them.

In the end, you have control over the updates you receive (or choose not to receive)

When you’re ready, you can turn Asana’s Email notifications off.

Most communication with your team can be more easily managed from Inbox. Just remember to check it often.

Congratulations! Now you’re ready to have a great work day with Asana.