# Logiciel de gestion de projet informatique - Gérez les demandes plus facilement

> Utilisez le logiciel de gestion informatique d'Asana pour des flux de travail optimisés et la gestion sécurisée de vos données.

Source: https://asana.com/fr/teams/it

Asana for IT

#### Put AI to work across IT

Deploy AI agents across service delivery, enterprise apps, procurement, and operations on one governed plan.

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- [Contact sales](/teams/it#form)

#### Asana AI helps leading businesses get work done

- [Scale governed AI across IT](-)

Deploy agents with confidence. Every permission, approval, and escalation path is defined from the start. One shared plan keeps owners and next steps visible, while IT governs reusable workflows centrally across every team.

- [Connect systems without rip-and-replace](-)

Optimize the tools your business already uses. Reach into Salesforce, Okta, Workday, and Jira to trigger actions and capture results. Turn outputs into assigned work and approvals, all on one coordinated plan.

- [Keep requests and reviews moving](-)

Run intake, security reviews, onboarding, and policy workflows without the bottlenecks. Route requests by priority, flag missing evidence, and escalate exceptions for review. Every handoff stays clear across IT, HR, legal, and operations.

- [Demonstrate operational impact](-)

See exactly where AI is saving time, reducing backlog, and accelerating delivery. Measure cycle time, resolution speed, and hours saved. Surface blockers earlier so leaders act before deadlines slip, grounded in live work and system data.

#### Spécialiste de la collecte des demandes

Un acheminement des demandes plus rapide, sans qu'aucune tâche ne passe entre les mailles du filet

Trier les demandes reçues aujourd'hui et les attribuer aux bonnes équipes

Signalez toute demande qui risque de manquer le SLA

Reconcevoir le formulaire de réception pour réduire le nombre de soumissions incomplètes

#### Responsable des opérations de programme

Traitement accéléré des demandes, avec une charge de travail toujours alignée sur les capacités disponibles.

Signaler tous les éléments bloqués dans le guichet de demandes depuis plus d'une semaine

Vérifier si l'équipe a la capacité d'absorber les nouvelles demandes du service commercial

Détecter les doublons de demandes avant le lancement de nouveaux projets

#### Conseiller de portefeuille

Détection précoce des risques sur les livraisons avant qu'ils ne deviennent critiques.

Obtenir le bilan de santé (rouge/orange/vert) de toutes les initiatives actives

Identifier l'ensemble des dépendances interprojets actuellement bloquées

Visualiser les projets à reporter en cas de dépriorisation d'une initiative

#### Planificateur de capacité

Finies les surprises liées à la surallocation : une gestion des ressources appuyée sur des données en temps réel.

Afficher les membres de l'équipe surchargés si nous lançons la nouvelle initiative le mois prochain

Comparer les compétences et la disponibilité des équipes par rapport à la feuille de route du S2

Simuler l'impact sur la livraison si nous réaffectons deux personnes sur un nouveau projet

#### Meet your AI Teammates

- [Découvrir les AI Teammates](/product/ai/ai-teammates)

#### Consolidate to innovate: Optimizing your tech stack for the AI era

#### Réalisez le plein potentiel de ROI de votre équipe

Découvrez les gains de temps et de productivité possibles avec une meilleure gestion du travail. Obtenez des résultats mesurables en quelques minutes.

- [Essayer](/roi-calculator?utm_source=web_cta&utm_medium=website&utm_campaign=roi_calc)

#### L’état d’esprit du leader informatique : stimulé par une croissance efficace

#### Expedite your tool request processes

#### Related resources

#### The operating system for human-agent IT teams

Asana for IT

#### Questions fréquentes

#### What is Asana for IT?

Asana and StackAI give IT a governed system to deploy agents and coordinate work across service delivery, enterprise apps, procurement, compliance, and operations. StackAI connects work across the systems your business already runs on, and Asana Service Management supports structured intake and resolution where needed. Asana keeps requests, approvals, owners, and follow-through on one shared plan, so teams move faster with people in control.

#### How do agents work across IT workflows?

Agents work inside real IT workflows, not outside them. They can check intake for completeness, route work, draft questionnaire responses from approved sources, surface missing evidence, and draft status updates. Your team reviews approvals, exceptions, and decisions that require human judgment.

#### How does Asana work alongside our existing IT systems?

Asana acts as the coordination layer across the tools your teams already use, instead of asking IT to rip and replace them. Teams can connect systems like Salesforce, Okta, Workday, Jira, and communication tools, then turn cross-system activity into visible work, approvals, and follow-through on one plan.

#### How do IT teams use Asana to improve their workflows and results?

IT teams use Asana to automate routine tasks, standardize processes, manage access controls, and coordinate planning in a single platform. For example, [Zoom](https://asana.com/case-study/zoom) saves 133 work weeks annually by automating workflows and reducing time spent switching between tools. [Outreach](https://asana.com/case-study/outreach) has strengthened access controls and automated employee onboarding, while [TheSoul Publishing](https://asana.com/case-study/thesoul-publishing) has standardized quarterly planning and now manages IT processes in Asana. These examples demonstrate how organizations can streamline IT operations and create a stronger foundation for AI adoption. To help leaders plan their next steps, Asana’s [State of the IT Leader report](https://asana.com/resources/state-of-it) provides research on security, tool sprawl, and AI readiness.

#### How can IT teams plan complex projects in Asana?

Begin by creating a shared project that clearly defines the goal, owners, deadlines, and approval points. IT teams can track progress and workflows in Asana, while AI agents flag missing information or stalled tasks for review. For additional guidance, refer to Asana’s guide to [IT project management](https://asana.com/resources/it-project-management).

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#### Accélérez la progression de vos équipes et de votre travail sur Asana

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