Customer Success Program

We help teams achieve their goals and collaborate more efficiently.

Get set up for success

Premium Trainings

Premium teams can access online trainings and onboarding resources to help you achieve your goals with Asana.

Enterprise Onboarding

For Enterprise teams, a dedicated Success Manager will create an onboarding plan tailored to your organization’s needs.

Ongoing Support

We help Enterprise teams design and implement new workflows as they grow with Asana.

Are you on the free version of Asana?
Upgrade to Premium or Enterprise to work with our Success team

  • Tiffs Treats

    “A lot of companies say they care about the success of their customers. Asana proves that they do.”

    — Allison Wheeler, COO at Tiff’s Treats

  • Lyft

    “Our Customer Success Manager helped us get organized around projects like we never have before.”

    — Matt Turzo, Senior Operations Manager at Lyft

  • Pantheon

    “Each team learned how to use Asana in the way that makes the most sense for them.”

    — Josie Keenan, People Operations at Pantheon

Meet a few of our Success Managers

We're delighted to help your team, but please forgive us if we geek out about workflows and productivity tips. (Fair warning!)

Kaitie Saballus

Kaitie Saballus

Kaitie is passionate about working with fellow Asana enthusiasts. She runs our group trainings for Premium customers, making sure that teams have what they need to succeed.

Sul Rahman

Sul Rahman

Sul loves working with Enterprise teams and digging into complex workflows. For him, success means partnering closely with teams to understands and address their needs.

Shannon McNeil

Shannon McNeil

Communication and organization are Shannon’s greatest assets. She works with Enterprise organizations to navigate intricate processes and implement intuitive fixes.

Interested in working with a Customer Success Manager?

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