# Asana Author | Sarah Laoyan > Sarah Laoyan is a work management expert who shares her expertise with the Asana team. Team Asana includes work management experts from around the world. Source: https://asana.com/author/sarah-laoyan ### Writer Sarah Laoyan is a work management expert who shares her expertise with the Asana team. Team Asana includes work management experts from around the world. No matter where they’re located, every writer shares one thing in common: a passion for helping leaders—and everyday employees—work smarter. Using first-hand experience, our writers help organizations break down silos, align teams to goals, and get more done with streamlined workflows. - [Six Sigma: All you need to know about the lean methodology](/resources/six-sigma) Workflow automation #### Writer Imagine your development team is in the process of putting the final touches together for a big product launch. When the product gets to the testing stage, the team catches severa ... - [How to solve problems using the design thinking process](/resources/design-thinking-process) Strategic planning Collaboration #### Writer We all face problems every day. But how often do we find solutions that truly put people's needs first?That's where the design thinking process comes in. Developed at Stanford's d ... - [How to use a gap analysis to achieve business goals](/resources/gap-analysis) Strategic planning Goals #### Writer Imagine your team is preparing for next year's strategic planning but is unsure where to begin. What steps should you take?A gap analysis, or needs analysis, compares your current ... - [Why you should measure your team’s sprint velocity](/resources/sprint-velocity) Project management Project management #### Writer Sprint velocity is a common tool used in Agile project management. It measures how much an Agile team produces during their normal sprint cycle. In this article, we cover what spr ... - [The basics of critical chain project management](/resources/critical-chain-project-management) Project management Project planning #### Writer When you're managing complex projects, resource constraints can quickly become your biggest challenge. Teams get stretched across multiple initiatives, timelines slip, and even we ... - [Why you should eat the frog first](/resources/eat-the-frog) Team growth & focus #### Writer When your to-do list feels overwhelming, it's hard to know where to start. The eat the frog method offers a simple solution: identify your most challenging task and tackle it firs ... - [Understanding the Pareto principle (The 80/20 rule)](/resources/pareto-principle-80-20-rule) Strategic planning #### Writer When you get into the office in the morning, what's the first thing you do? Most people grab their caffeinated beverage of choice, check their email, and prioritize their tasks fo ... - [7 types of process improvement methodologies](/resources/process-improvement-methodologies) Workflow automation #### Writer If businesses consistently stayed the same over time, many of them would collapse. Innovation requires change, and if businesses don't change to meet customer demands, they won't ... - [7 important steps in the decision making process](/resources/decision-making-process) Strategic planning Collaboration Project planning #### Writer We make decisions every day, from small choices like what to have for breakfast to complex business decisions that affect entire teams. While simple choices come naturally, challe ... - [Everything you need to know about creating a RAID log](/resources/raid-log) Project management #### Writer Project management is simple when everything goes smoothly. But that's not always the case. When things get rough, it's important to document the changes that happen in the projec ... - [Democratic leadership style: What you need to know](/resources/democratic-leadership-style) Strategic planning #### Writer One of the most challenging parts about being a leader is trying to take everyone's opinion into account. Are you being fair to everyone on your team? When is the right time to co ... - [What is Agile methodology? (A beginner’s guide)](/resources/agile-methodology) Project management Project planning Project management #### Writer Scrum, Kanban, waterfall, Agile. There are many project management frameworks to choose from, but traditional methods like waterfall don’t always work well for software teams, whe ... - [Strategy vs. tactics: What's the difference?](/resources/strategy-vs-tactics) Strategic planning #### Writer Chess grandmasters don't blindly go into the game, moving pieces around randomly. They have well-thought-out and precise moves to gain the upper hand against their opponent.Chess ... - [9 tips for taking better meeting notes](/resources/meeting-notes-tips) Work management Collaboration #### Writer Meetings are an important part of projects, serving as the space where decisions are made and team members connect. While meetings are a key step to making good decisions, where d ... - [What are the stages of group development?](/resources/stages-of-team-development) Team growth & focus Collaboration #### Writer As a team leader, your goal is to support and empower your team to get their highest-impact work done. When your team members feel comfortable with one another, it's easier to col ... - [4 tips for overcoming analysis paralysis](/resources/analysis-paralysis) Team growth & focus #### Writer Your alarm goes off in the morning, and it's time to get ready for work. What do you decide to wear that day? Do you wear a sweater or a jacket? What if it's too hot for a jacket? ... - [Understanding the 4 Agile ceremonies](/resources/agile-scrum-ceremonies) Project management #### Writer Traditional ceremonies mark key milestones, from graduations to weddings. Agile ceremonies borrow from this concept, but rather than celebrations, they serve as consistent checkpo ... - [What is the PRINCE2 project management methodology?](/resources/prince2-methodology) Project management #### Writer PRINCE2 is one of the most widely recognized project management methodologies in the world, practiced in over 150 countries with more than a million certified practitioners. Wheth ... - [6 steps for a successful project postmortem meeting](/resources/project-post-mortem-tips) Project management #### Writer One of the most satisfying feelings in the project management process is to complete the project itself. You and your team worked hard to get to this point, and before you move fo ... - [20 types of marketing you should know about](/resources/types-of-marketing) Strategic planning #### Writer Marketing is not just billboards and advertisements; it's a strategy companies use to communicate their products or services to their target market. There are many different marke ... - [The importance of setting short-term goals (with examples)](/resources/short-term-goals) Strategic planning Project planning #### Writer We all have goals, both at work and in our personal lives. Buy a house, start a new company, manage a team, the list could go on. Now consider those above statements: Are they act ... - [Understanding dependencies in project management](/resources/project-dependencies) Project management Leadership Project planning #### Writer Much like a relay race, projects are often completed by passing tasks from one team member to the next. Unlike a relay race, some project tasks require other tasks to move forward ... - [Everything you need to know about waterfall project management](/resources/waterfall-project-management-methodology) Project management #### Writer Project managers have many project management methodologies to choose from. There's Agile project management, Kanban project management, Scrum, and many more iterative processes t ... - [How to run more effective stand-up meetings](/resources/stand-up-meeting) Work management Collaboration Project planning #### Writer If you're on a software development team, chances are you've been to a stand-up meeting. Common in Agile methodologies, stand-up meetings are a quick way for team members to share ... - [Setting business goals: The first step to a successful business](/resources/business-goals-examples) Strategic planning #### Writer Establishing company goals is a standard business practice, and for good reason. Setting clear business goals influences motivation and increases performance. Whether you work at ... - [How to use the Hoshin Kanri method for strategic planning](/resources/hoshin-kanri) Strategic planning Project planning #### Writer Quick note: We've included a graphic PDF template below to help you visualize the Hoshin Kanri Method as a strategic planning option. And while you can use Asana to follow this me ... - [The importance of sprint planning in Agile methodologies](/resources/sprint-planning-meeting) Project management Project planning Productivity #### Writer Sprint planning is an important process for Agile methodologies. If product owners or Scrum masters don't take the time to schedule out upcoming work, team members may have a hard ... - [What is capacity planning? Tips to apply the right strategy](/resources/capacity-planning) Work management #### Writer Before you bake a cake, you need to check that you have all the right ingredients. Missing an egg or a bit of sugar can make your cake taste off.The same idea applies to big proje ... - [Fast tracking and crashing: Compress your project schedule](/resources/fast-tracking-vs-crashing) Project management #### Writer Your project deadline is coming up fast, and after reviewing your progress, you see that your team won't meet the objectives if things continue as they are. This situation can be ... - [6 techniques for accurate project estimation](/resources/project-estimation) Project management Project management #### Writer Estimating how long tasks will take is an essential part of project management. Whether you're launching a new product, building a website, or planning a marketing campaign, your ... - [How task batching can increase your productivity at work](/resources/task-batching) Team growth & focus Inspire & Impact Collection #### Writer Imagine opening your email on Monday morning and seeing a cluttered inbox, a stack of pending approvals, and feeling unsure about where to begin.If this sounds familiar, you’re no ... - [4 steps of the PEST analysis process](/resources/pest-analysis) Strategic planning #### Writer Change can feel intimidating. One of the best ways to handle it is by understanding what’s happening. If you break down the reasons behind unexpected changes and their possible ef ... - [How to create crystal clear action items](/resources/action-items) Work management Project planning Productivity #### Writer It's the end of a successful project kickoff meeting, and your team members are ready to carry out everything that was decided. But how do you know exactly what to do once the mee ... - [Marketing vs. advertising: What’s the difference?](/resources/marketing-vs-advertising-difference) Strategic planning #### Writer Marketing and advertising are both essential for any business, but people often mix them up. They both aim to connect your company with customers, but they work in different ways. ... - [6 strategies to make group decisions quickly](/resources/group-decision-making) Strategic planning Productivity Business strategy #### Writer Making a decision for a group of people can be a major undertaking. Things get even more complicated when you’re making crucial business decisions and have to consider finances, i ... - [4 easy steps for creating an effective knowledge base](/resources/knowledge-base) Work management Productivity #### Writer When you’re looking to purchase a new product, what are the things you look for? A well-made product? Functionality that fits your needs? What about customer service?If you provid ... - [Videoconferencing fatigue: 4 tips for combatting video exhaustion](/resources/videoconferencing-fatigue) Work management Productivity #### Writer It’s 3:00pm on a Thursday, your head is pulsing, your eyes hurt, and you have one more meeting before your day is over—but you just feel like you can’t do it anymore. After back-t ... - [What is procurement management and why is it so important?](/resources/procurement-management) Work management #### Writer When you have a small team, choosing tools that you want to use for your day-to-day is as easy as knowing what you want and then purchasing it. But when companies start to grow, t ... - [How knowledge management helps your team stay organized](/resources/knowledge-management) Work management Collaboration Productivity Business strategy #### Writer Every day, you process new information that eventually turns into knowledge. You probably don’t think of the fact that you need to “manage” this knowledge—for most of us, that’s s ... - [Building the perfect construction punch list](/resources/punch-list) Project management #### Writer Imagine you're nearing the end of a project, but there are still a lot of loose ends you need to tie up before officially completing your work. Keeping track of all those smaller ... - [Scrumban: The best of two Agile methodologies](/resources/scrumban) Project management #### Writer Dramedy. Motel. Spork. All of these things started as two separate entities that combined to create something completely new. This is the basic idea of the newer Agile methodology ... - [5 tips to establish a knowledge sharing culture](/resources/knowledge-sharing) Work management #### Writer Sharing information is something we do every day. A quick text, a conversation over coffee, or even a phone call are all examples of knowledge sharing. Knowledge sharing in the wo ... - [Value streams: Provide customers value with every step](/resources/value-streams) Work management Project planning #### Writer Your customers are your greatest asset, and to keep them happy, you have to provide them with value. Understanding how different portions of your business provide value for your c ... - [Do more with less: How to improve operational efficiency](/resources/operational-efficiency) Work management #### Writer Consider this: what does it look like when you “do work”? Do you have a set process or order of doing things? Was this process set by your manager? Is how you do things the most e ... - [27 business success metrics you should be tracking](/resources/success-metrics-examples) Work management #### Writer When you implement a new business strategy, how do you know whether or not your strategy is working? The most common way to ensure that your strategy is working is to identify suc ... - [How to start fresh with business process reengineering](/resources/business-process-reengineering-bpr) Workflow automation #### Writer If it’s not broken, don’t fix it—right? But if something isn’t working as efficiently as it could, sometimes the only way to make it better is to take it all apart and put it back ... - [How to become a project manager: 4 steps to start your career](/resources/become-a-project-manager) Project management #### Writer If you're looking for a new job, you may have seen a couple of postings that require good project management skills. But what does that mean exactly? Do you need to get a project ... - [How team morale impacts employee performance](/resources/team-morale-tips) Team growth & focus #### Writer When you're building a team, you're looking for team members with the right skills to help your organization achieve its objectives. Part of helping your team achieve their full p ... - [7 tips to help manage your distributed team](/resources/managing-distributed-teams) Work management Leadership #### Writer With an increasingly global economy comes the need for global teams to serve customer wherever they are. This type of team—with team members in different locations and time zones— ... - [6 ways digital transformation can improve your business](/resources/what-is-digital-transformation) Strategic planning #### Writer Technological improvements are a way of life—things are optimized and improved for efficiency or ease of use. This type of improvement also happens digitally. Software can help es ... - [Asana demo: See Asana in action](/demo/ai-studio) AI at work - [-](/resources/what-is-data-governance) Work management #### Content writer - [Meilleur logiciel de gestion du temps : comparatif 2026](/resources/best-time-management-software) Work management AI at work Strategic planning Project management - [-](/resources/marketing-texts) Work management - [-](/resources/workflow-audit) Work management - [-](/resources/compliance-management) Strategic planning - [-](/resources/translation-management) Work management - [How the revenue team at Asana saved $100k a year by automating workflows](/resources/revenue-team-asana-automating-workflows) AI at work #### Content writer When Steven Borobio-Bennett, APJ Programs and Operations Leads at Asana, starts his day, his Slack inbox is already full. Reps and partners from across the region come to him when ... - [How to create an organizational chart (with free templates)](/resources/organizational-chart) Strategic planning Leadership #### Contributor Organizational charts help you visualize where you and your team members fit within your company's structure. Also known as an organigram, an org chart outlines your team structur ... - [What is Kanban? Here’s what your Agile team needs to know](/resources/what-is-kanban) Project management #### Writer Imagine: Your team is embarking on a new project. You need an easy way to visualize your work so you're up to date on who's working on what, what stage each task is in, and when e ... - [Work breakdown structure (WBS): what it is and how to use it](/resources/work-breakdown-structure) Project management #### Content writer A work breakdown structure (WBS) is a way to visually break down a project. It starts with the overall scope and shows each deliverable, making it clear how everything fits into t ... - [How to get organized: 17 tips that actually work](/resources/get-organized) Team growth & focus #### Content writer An organization might feel like a "born with it" trait; you either have it, or you don't. But actually, organization can be learned and honed like any other soft skill. Organized ... - [How to create a project timeline in 7 simple steps](/resources/create-project-management-timeline-template) Project management #### Content Writer Managing a project? Viewing work in a timeline, rather than a spreadsheet or a disorganized to-do list, is one of the benefits of project management. A timeline can show you how a ... - [-](/resources/os) AI at work #### Content writer - [-](/resources/after-sales) Strategic planning - [-](/resources/peer-review) Work management #### Content writer - [-](/resources/ai-utilization) AI at work #### Content writer - [-](/resources/prospect-theory) Strategic planning #### Content writer - [How to align your team with a work schedule template](/resources/work-schedule-template) Work management #### Contributor A work schedule shows when people are working, what they’re working on, and who is responsible for each task or shift. Planning ahead helps managers spot gaps, assign tasks before ... - [What is a heatmap? A clear guide to the different types, how to read them and how to use them](/resources/heatmap) Team growth & focus #### Content writer - [Project management software and tools: Your best picks](/resources/best-project-management-software) Project management Collaboration Productivity Project planning Goals Agile #### Content writer If you manage work, you're a project manager. For years, only specialized project managers used legacy tools that required extensive training. Now, almost everyone manages their o ... - [Why social loafing is more about clarity than productivity](/resources/social-loafing) Work management Inspire & Impact Collection #### Writer Most of us can recall those group projects in school where it seemed like one person did less work than everyone else. Still, everyone received the same grade, and there were no r ... - [-](/resources/ai-content-creation) AI at work Strategic planning - [How one researcher cut competitive analysis from days to hours with AI Teammates](/resources/asana-competitive-market-research-with-ai-teammates) AI at work Work management Workflow automation Project management #### Content writer When a competitive tear-down request comes in, Lizzy Munro doesn't start by opening a spreadsheet. First, she needs to understand the landscape: what competitors are offering, how ... - [-](/resources/inbound-business) Work management #### Content writer - [How to find a mentor in 8 steps](/resources/tips-find-mentor) Team growth & focus Inspire & Impact Collection #### Writer Do you know what Oprah Winfrey, Aristotle, and Bill Gates have in common? They all had a mentor to thank for their success.Mentorship is more than just nice to have. This professi ... - [10 best goal management software platforms for teams](/resources/best-goal-management-software) Work management #### Contributor Goal management provides teams with a solid foundation for both business growth and personal productivity. While spreadsheets can be a helpful starting point for goal tracking, th ... - [12 best content calendar software, compared and ranked](/resources/best-content-calendar-software) Work management #### Contributor Managing a modern content team takes more than just keeping a list of ideas. You need a central platform to organize your strategy, production, and distribution. Without a good sy ... - [-](/resources/project-phases) Project management - [-](/resources/inner-branding) Work management #### Content writer - [10 best strategic planning software](/resources/best-strategic-planning-software) Strategic planning #### Contributor Strategic planning no longer works as a static document that teams revisit once or twice a year. In modern work, priorities change quickly, and teams need a practical way to conne ... - [10 best resource planning software for scheduling and planning](/resources/best-resource-planning-software) Project management #### Contributor Work slows when teams commit to more than they can realistically deliver. Without a reliable way to compare incoming work with capacity, managers can overload the same people, mis ... - [10 Best campaign management software for marketing teams](/resources/best-campaign-management-software) Work management #### Contributor Campaign management software helps marketing teams plan, organize, and track campaigns from one shared workspace. Instead of relying on email threads, spreadsheets, and one-off st ... - [Inbound marketing : le guide pour attirer et convertir vos prospects](/resources/inbound-marketing) Project management - [-](/resources/email-management) Work management AI at work - [Six Sigma: All you need to know about the lean methodology](/resources/six-sigma) Workflow automation #### Writer Imagine your development team is in the process of putting the final touches together for a big product launch. When the product gets to the testing stage, the team catches severa ... - [Multitasking doesn’t work—here’s what does.](/resources/multitasking) Team growth & focus #### Writer Multitasking may feel productive, but the science is clear: your brain isn't built to do two things at once. What feels like juggling tasks is actually task switching, which decre ... - [-](/resources/he-said-she-said-argument) Work management #### Content writer - [-](/resources/content-localization) Work management - [SWOT analysis: What it is and how to use it (with examples)](/resources/swot-analysis) Strategic planning Project planning #### Content writer Looking for a way to separate your organization from the competition? A SWOT analysis is a technique for identifying strengths, weaknesses, opportunities, and threats to develop a ... - [-](/resources/ai-prompt) AI at work #### Content writer - [-](/resources/ai-mode) AI at work #### Content writer - [-](/resources/service-provider-selection) Work management - [-](/resources/what-is-daci) Work management - [The State of AI at Work](/resources/state-of-ai-work) The Work Innovation Lab - [-](/resources/what-is-capacity-management) Work management - [The ABCs of KPIs: Defining Key Performance Indicators](/resources/key-performance-indicator-kpi) Work management Project planning #### Writer A key performance indicator (KPI) is a quantitative metric of how your team or organization is progressing toward important business objectives. Organizations use KPIs at multiple ... - [-](/resources/phone-anxiety) Work management #### Content writer - [The 10 best workflow management software tools](/resources/best-workflow-management-software) Work management #### Contributor Today, teams work across different locations, systems, and platforms. This means they often have to manage requests, approvals, deadlines, and files using several tools. As workfl ... - [10 Best employee onboarding software for HR teams](/resources/best-employee-onboarding-software) Team growth & focus #### Contributor A well-designed onboarding process helps new hires become productive quickly and encourages them to stay with the company. The transition from candidate to team member is easier w ... - [-](/resources/ai-robot) AI at work #### Content writer - [Stratégie de communication : le guide complet pour la construire efficacement](/resources/communication-strategy) Project management AI at work - [-](/resources/ai-assistant) AI at work #### Content writer - [ROI (Return on Investment) : définition, calcul et leviers](/resources/roi-return-on-investment) Strategic planning - [_](/resources/ai-minutes) AI at work #### Content writer - [Macro environnement : comment l'analyser pour mieux piloter votre stratégie](/resources/macro-environment) Strategic planning - [-](/resources/database-management) AI at work Work management - [Inside the Build: How Asana made subtasks easier to create](/resources/how-asana-made-subtasks-easier-to-create) Workflow automation #### Content marketing manager Subtasks are one of the most useful parts of Asana. They let you break a big task into smaller steps, assign pieces of work to different people, and track progress without losing ... - [-](/resources/data-governance) AI at work Project management Work management - [Fiche de poste : rédaction, éléments clés et modèle gratuit](/resources/job-description) Team growth & focus - [How Asana scales one idea into a full content engine with AI](/resources/build-content-engine-ai-workflow) AI at work #### Content writer Stephanie Bui, content marketing strategy lead at Asana, used to think about her role in straightforward terms: managing content calendars, overseeing assets, and running a team. ... - [-](/resources/ai-document-management) AI at work Work management